Unable to Change Management VLAN

Unable to Change Management VLAN

Unable to Change Management VLAN
Unable to Change Management VLAN
2025-05-14 14:18:43 - last edited 2025-05-16 13:12:36
Model: TL-SG3428MP  
Hardware Version:
Firmware Version:

I got a new Omada switch to replace my old one which was a very old cisco switch which stopped working. I already had a controller set up for my APs, but I cannot get my controller to adopt the switch. This is the only switch on my network.

 

The Omada Controller is on VLAN10, and it is on a hosted server that is on VLAN11. They both tag their traffic with these VLANs. I am trying to get my new switch to change its management to VLAN10. However I have not been successful.

 

I have gone into the switch on the default IP and gone into Layer3 Interfaces and added one on VLAN10 with a static IP within the VLAN and set it as administration enabled. Once I go this I am able to access the switch management on that new IP and the old one as well. However The controller only sees it as the old IP. I have tried to disable the VLAN1 interface and even just disable the administration on it but doing so also makes the VLAN10 interface stop working as well. Only way to restore it is to re-enable to the VLAN1 interface from the console.

 

I have set the ports PVIDs and tagged and untagged in many different combinations to no avail.

 

The error I get from the controller is error code 39002, Result=AdoptOneDeviceStatusResultv0(mac=***, status=22, status category=2) I have completely opened my firewall between the 2 and still same error.

 

For good measure I reset one of my APs and it started on VLAN1 with some address given by DHCP, my controller was able to see it and adopt it. Once adopted I was able to change the Management VLAN for it to VLAN10 and had zero issues.

 

My thought was I just needed to have the VLANs created on the switch, update the ports the controller is on and the router to see these VLANs, and create the new interface then deactivate the old interface and I would be good to go? Is this not right?

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#1
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1 Accepted Solution
Re:Unable to Change Management VLAN-Solution
2025-05-16 00:36:01 - last edited 2025-05-16 13:12:36

  @Itoshii 

Itoshii wrote

  @Clive_A 

Then I am not sure what is going on and why I am getting these failed to adopt errors and unable to deactivate the vlan1 management without losing the vlan10 management

1. Follow the guide of Management VLAN, which can help you understand how it works and what to change in this process.

2. Be very careful that your Management VLAN is not accessible from any other VLANs. And Omada Controller discovery and adoption require accessibility under the same VLAN(or accessible without ACL).

 

How to configure Management VLAN in Omada SDN Controller (4.4.4 or above)

Set the port to VLAN 10 and let the switch get an IP from VLAN 10. Adopt the switch first, then change the switch settings about the management VLAN.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
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Re:Unable to Change Management VLAN
2025-05-15 03:15:32

Hi @Itoshii 

Thanks for posting in our business forum.

That's the right direction.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
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Re:Unable to Change Management VLAN
2025-05-15 13:13:10 - last edited 2025-05-15 13:13:45

  @Clive_A 

Then I am not sure what is going on and why I am getting these failed to adopt errors and unable to deactivate the vlan1 management without losing the vlan10 management

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Re:Unable to Change Management VLAN-Solution
2025-05-16 00:36:01 - last edited 2025-05-16 13:12:36

  @Itoshii 

Itoshii wrote

  @Clive_A 

Then I am not sure what is going on and why I am getting these failed to adopt errors and unable to deactivate the vlan1 management without losing the vlan10 management

1. Follow the guide of Management VLAN, which can help you understand how it works and what to change in this process.

2. Be very careful that your Management VLAN is not accessible from any other VLANs. And Omada Controller discovery and adoption require accessibility under the same VLAN(or accessible without ACL).

 

How to configure Management VLAN in Omada SDN Controller (4.4.4 or above)

Set the port to VLAN 10 and let the switch get an IP from VLAN 10. Adopt the switch first, then change the switch settings about the management VLAN.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
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Re:Unable to Change Management VLAN
2025-05-16 13:12:27

  @Clive_A 

"Be very careful that your Management VLAN is not accessible from any other VLANs"

 

This was my issue. I was trying to set up the management vlan to vlan10 but I am not sure why I could not disable vlan1 management without losing the vlan10 management.

 

I removed vlan10 management, the controller then couldn't find the switch. I gave the switch the controller ip address to check in. The controller was then able to see it and adopt it.

 

From here I can change the management vlan through the controller once I get home.

 

 

Thank you for your help!

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#5
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