I can't remove a site from the Threat Management Map

I can't remove a site from the Threat Management Map

I can't remove a site from the Threat Management Map
I can't remove a site from the Threat Management Map
2025-06-19 13:20:56 - last edited 2025-07-30 07:57:59
Hardware Version: V5
Firmware Version: 5.15.24.17

I can't remove a site from the Threat Management Map in global view, when I remove a site it comes back after a refresh. 

When I create a new site, it is automatically added to Threat Management Map without the possibility of removing it.

 

I also can't remove the map after I added it.

 

 

 

 

@Vincent-TP 

 

 

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#1
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1 Accepted Solution
Re:I can't remove a site from the Threat Management Map-Solution
2025-07-30 07:57:47 - last edited 2025-07-30 07:57:59

  @MR.S 

 

The site list on this interface displays all sites created under the current controller, similar to the site list under an organization.

 

We can't remove an existing site from the Threat Management Map page.

 

Unchecking a site is "remove" it.

 

May we know what specific functionality you're looking for? We welcome your feedback to help optimize this feature.

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#8
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Re:I can't remove a site from the Threat Management Map
2025-07-15 02:42:33

Hi  @MR.S 

 

Thank you for posting here and the feedback.

 

I've been occupied with other matters recently and haven't had time to test this yet.I'll arrange the testing as soon as possible.

In the meantime, it would be greatly helpful if you could provide more details - this would make our testing more efficient. Thanks again.

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#2
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Re:I can't remove a site from the Threat Management Map
2025-07-15 04:01:18

  @Vincent-TP 

 

There is not much more detail to give, I can't disable sites and I can't remove or edit the map, so all sites get the settings in the map,

 

what works is that I can add or remove blocked locations.

 

map can be found in global view, security and Threat Management Map.

 

 

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#3
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Re:I can't remove a site from the Threat Management Map
2025-07-15 06:06:04

Hi  @MR.S 

 

Thanks for your reply.

I will test this, just in case . If there is no progress next week, please kindly remind me.

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#4
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Re:I can't remove a site from the Threat Management Map
2025-07-23 09:33:49

Hi  @MR.S 

 

One question:

When configuring Site Privileges, did y ou choose All sites (including newly created sites) or Specifc Sites?

 

 

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#5
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Re:I can't remove a site from the Threat Management Map
2025-07-23 09:40:15 - last edited 2025-07-23 09:43:33

  @Vincent-TP 

 

I don't remember, I can no longer make any changes to either the site or the map. It's been a long time since I added the map but I seem to remember that I could remove the map again, I can't do that anymore. I also can't remove sites even though there is a menu for that, but the settings are not saved.

 

 

the only thing I can do is add or delete locations. it works

 

 

 

 

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#6
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Re:I can't remove a site from the Threat Management Map
2025-07-25 08:53:18

Hi  @MR.S 

 

Sorry for the late reply.

 

We couldn't reproduce the situation you reported locally.  To further follow up, I had create a support ticket for this case and the ID is TKID250752926.

Please kindly have a check. Thanks.

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#7
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Re:I can't remove a site from the Threat Management Map-Solution
2025-07-30 07:57:47 - last edited 2025-07-30 07:57:59

  @MR.S 

 

The site list on this interface displays all sites created under the current controller, similar to the site list under an organization.

 

We can't remove an existing site from the Threat Management Map page.

 

Unchecking a site is "remove" it.

 

May we know what specific functionality you're looking for? We welcome your feedback to help optimize this feature.

Recommended Solution
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#8
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Re:I can't remove a site from the Threat Management Map
2025-07-30 08:58:00 - last edited 2025-07-30 09:03:01

  @Vincent-TP 

 

When I unmark a site, it doesn't save.

 

But someone from support looked at it and figured out the problem, so I'll have to wait and see what happens.

 

 

 

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#9
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