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Tether states that my AX12 has no internet connection but my phone is connected to the internet.

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Tether states that my AX12 has no internet connection but my phone is connected to the internet.

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Tether states that my AX12 has no internet connection but my phone is connected to the internet.
Tether states that my AX12 has no internet connection but my phone is connected to the internet.
2025-06-21 02:59:49 - last edited 2025-07-08 09:55:50
Model: Archer AX12  
Hardware Version:
Firmware Version:

The Tether app shows that my AX12 has no internet connection but my phone is connected just fine. Although other devices seem to have no connection. The internet indicator on the device itself is also orange which indicates no connection. I'm not sure whats happening. It happens on both AP mode and the other one (Router mode?)

 

Is it an issue with my ISP Router?

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Re:Tether states that my AX12 has no internet connection but my phone is connected to the internet.-Solution
2025-06-23 11:15:28 - last edited 2025-07-08 09:55:50

Hi @John2055,

Thank you for contacting our community.

 

The orange internet light indicates that the router doesn't have an internet connection. Please try rebooting the router.

On your phone, please turn off the mobile data and test the Wi-Fi again.

Does the ISP modem have Wi-Fi? If you set the SSID of the router to be the same as the modem's, you may have tested your modem's Wi-Fi before.

Also, please connect a wired PC to the router's LAN port and test if the internet is working.

 

 

 

 

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More △New Firmware for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
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Re:Tether states that my AX12 has no internet connection but my phone is connected to the internet.-Solution
2025-06-23 11:15:28 - last edited 2025-07-08 09:55:50

Hi @John2055,

Thank you for contacting our community.

 

The orange internet light indicates that the router doesn't have an internet connection. Please try rebooting the router.

On your phone, please turn off the mobile data and test the Wi-Fi again.

Does the ISP modem have Wi-Fi? If you set the SSID of the router to be the same as the modem's, you may have tested your modem's Wi-Fi before.

Also, please connect a wired PC to the router's LAN port and test if the internet is working.

 

 

 

 

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More △New Firmware for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
Recommended Solution
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