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EB810v 5ghz wifi is fixed to channel 44 only

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EB810v 5ghz wifi is fixed to channel 44 only

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EB810v 5ghz wifi is fixed to channel 44 only
EB810v 5ghz wifi is fixed to channel 44 only
2025-07-06 08:35:24 - last edited 2025-08-07 07:06:27
Model: EB810v  
Hardware Version: V1
Firmware Version:

5Ghz wifi channel is fixed to channel 44 only and it cause unstable internet connect, which drops every few minutes. The mobile application, aginet, is also not connected.

 

Please let me know if you can send me the updated firmware as I can't find it publicly since the router is from starhub

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Re:EB810v 5ghz wifi is fixed to channel 44 only-Solution
2025-07-08 06:24:41 - last edited 2025-08-07 07:06:27

Hi @Defaultuser9,

Welcome to our community.

 

EB810v is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs. 
If you need to change the channel of the router, please refer to EB810v_User Guide

For more help, we recommend you contact the technical support of your Service Provider, who supplied the device, as they are best suited to provide the necessary assistance for your device.

 

Best Regards.
 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:EB810v 5ghz wifi is fixed to channel 44 only-Solution
2025-07-08 06:24:41 - last edited 2025-08-07 07:06:27

Hi @Defaultuser9,

Welcome to our community.

 

EB810v is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs. 
If you need to change the channel of the router, please refer to EB810v_User Guide

For more help, we recommend you contact the technical support of your Service Provider, who supplied the device, as they are best suited to provide the necessary assistance for your device.

 

Best Regards.
 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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