EAP772-Outdoor issue with AFC / 6Ghz
Hi @Rahzadan
Please also go to Status page to check the AFC status, and also try with Refresh AFC status:
If still the same, please share a copy of this page with us. Thanks.
Hi @Rahzadan
Did you have time to check the AFC status today? We are very concerned about this. Looking forward to your reply.
Hi @Rahzadan
The AFC failure may occur under the following circumstances:
- The EAP cannot access the external network
- No SSID is configured for both 2G & 5G frequency bands
- The EAP is installed outdoors with no other SSID broadcasts nearby
Please verify whether any of these conditions apply to your setup.
What's more, before update to 1.3.1 Build 20250715, was the AFC working correctly?
Rahzadan wrote
For reference, this is what I'm getting in Canada on 1.3.1 Build 20250715, despite AFC being enabled:
Hopefully it gets fixed soon.
No matter how many times I click "Refresh AFC", it is always Failed. I guarantee it is enabled (see my previous above screenshots). I cannot see or use any 6Ghz bands.
Here is the firmware page. I am on 1.3.1 Build 20250715.
The AFC failure may occur under the following circumstances:
- The EAP cannot access the external network - It definitely can. My 5G and 2.4G clients are able to access the AP and have internet access.
- No SSID is configured for both 2G & 5G frequency bands - There definitely is. 5G and 2.4G clients are connected and working. See here:
- The EAP is installed outdoors with no other SSID broadcasts nearby - There are many other neighboring SSID's nearby.
Please verify whether any of these conditions apply to your setup.
What's more, before update to 1.3.1 Build 20250715, was the AFC working correctly? - I have not tried any other firmware versions, as I updated to this as soon as I recieved the unit. Is there a specific version you recommend?