GE550 - Firmware V1.1.1 issue
Hello.
I´m facing some issues after the latest official release version firmware: 1.1.1 Build 20250610 rel.39210(5553).
1 - Randomly the router drop me from the administration console(no longer can to login via web using the local password/tplink ID)
2 - The App stay connected, but I´m no longer able to browse between the devices(proprieties), make changes, just the reboot/reset function are working
2.1 - The latest Tether app is being used(android 15)
3 - I create a backup file to restore the router in case of issues
4 - The issue happened 3 times since the last update / the factory reset was already performed and I generared a backip file for investigation(uploaded)
Thank you !
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Hello. No, the access is denied from different devices(phone, laptop). Now the router is working as fine, but if the issue repeats, I will record and send the video. Thank you.
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Hello@JPromano,
Thank you for contacting our community.
Can you access the router from a different phone? Alternatively, please try accessing the router's web client from a PC.
Is the situation still the same? If so, please record the problem as a video. Please send the video to support.forum@tp-link.com, attaching [Forum ID 832560] and providing details, and we will assign a dedicated person to assist with analysis and follow-up.
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Hello. No, the access is denied from different devices(phone, laptop). Now the router is working as fine, but if the issue repeats, I will record and send the video. Thank you.
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Hello@JPromano ,
It may also be caused by cache issues.
Of course, if there are any updates, please feel free to contact us.
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@Joseph-TP Thx !
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