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Devices stuck on "ADOPTING"

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Devices stuck on "ADOPTING"

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Devices stuck on "ADOPTING"
Devices stuck on "ADOPTING"
2025-07-18 21:24:04 - last edited 2025-07-18 21:29:58
Tags: #Installation
Model: EAP610  
Hardware Version: V3
Firmware Version: 1.5.0 Build 20240830 Rel. 63168

Hi, i upgrade controller OC200v1 to latest versions, after than that i tried to update firmware of my two devices EAP610 from firmware section. But something is not going good, it seems firmware update fails and devices are stuck in "ADOPTING" and i cannot do any operation. Tried to swith off/on devicers, but nothing change!

Maybe devices stucked in "ADOPOTING" after controller upgrade, i didn't checked it.

 

What i should do?

 

 

 

 

 

 

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#1
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6 Reply
Re:Devices stuck on "ADOPTING"
2025-07-18 22:13:38

I can see EAPs have now 192.168.0.254 ip address, that is different subnet then before and different respect OC200. Why they are not getting DHCP address?

 

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#2
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Re:Devices stuck on "ADOPTING"
2025-07-18 22:27:18

Checked from my dhcp server, they send DHCPDISCOVER but not DHCPREQUEST. I suspect this is a bug of new firmware version.

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#3
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Re:Devices stuck on "ADOPTING"
2025-07-19 00:52:56

Ok, i had to came back to 1.5.0 firmware to restore all. 

 

Version 1.6.0 Build 20250507 Rel. 66340 don't allow device to get IP trough DHCP and device get fallback ip 192.168.0.254.

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#4
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Re:Devices stuck on "ADOPTING"
2025-07-21 07:45:09

Hi  @Antony23 

 

Where did you get the 1.6.0 version for EAP610 V3?

 

Or are you saying the pre-release version 1.8.50 from the following post?

 EAP610 | EAP613 Pre-release Firmware Adapted to Omada Controller v6.1 (Released on 4th Jul, 2025)

 

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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#5
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Re:Devices stuck on "ADOPTING"
2025-07-25 09:28:34 - last edited 2025-07-25 09:38:31

Hi  @Antony23 

 

Did you see my last message? We are concerned about the situation. Thanks.

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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#6
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Re:Devices stuck on "ADOPTING"
2025-07-28 08:46:30

Hi  @Antony23 


Hope this message finds you well.

We are very concerned about your feedback. Has the issue been resolved? 
If not, we had created a support email to you to follow up it more efficiently. The case ID is TKID250758741.

Please check your email inbox. Thanks.

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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#7
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