AP discconects after ongoing configuration when changing anything on wlan settings

AP discconects after ongoing configuration when changing anything on wlan settings

AP discconects after ongoing configuration when changing anything on wlan settings
AP discconects after ongoing configuration when changing anything on wlan settings
a week ago

I have several eap 225 on various sites. When making changes on wlan settings. It disconnects after configuration. I need to reboot the device everytime i have changes in wlan settings

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#1
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7 Reply
Re:AP discconects after ongoing configuration when changing anything on wlan settings
a week ago

Hi  @UlyssesSteven 

 

Thanks for posting here.

 

Modifying WLAN settings will not cause the AP to go offline. Please provide us with the following information to understand the specific situation:

1. What kind of controller are you using? What's the firmware version?

2. the topology of the network, especially how the EAP units are connected to the controller;

3. A screenshot of the controller's Device page

4. What kind of config did you change? Please record a video showing this process, including the changes you made and how the EAP status was updated.

5. Will this happen every time after you change the WLAN settings?

6. If you change some other settings, for example, change a device name, will this happen? 

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#2
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Re:AP discconects after ongoing configuration when changing anything on wlan settings
23 hours ago
1. Oc200 / software controller ( i have 4 sites) 2. Gateway->>wired eap>> wireless eap 3.attached 4. Deleting an ssid, changing rate limit, changename, anything to do with wlan.. 5.this happens everytime i change something in wlan settingsd
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#3
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Re:AP discconects after ongoing configuration when changing anything on wlan settings
23 hours ago

Adoption failed after wlan settingsVincent-TP wrote

Hi  @UlyssesSteven 

 

Thanks for posting here.

 

Modifying WLAN settings will not cause the AP to go offline. Please provide us with the following information to understand the specific situation:

1. What kind of controller are you using? What's the firmware version?

2. the topology of the network, especially how the EAP units are connected to the controller;

3. A screenshot of the controller's Device page

4. What kind of config did you change? Please record a video showing this process, including the changes you made and how the EAP status was updated.

5. Will this happen every time after you change the WLAN settings?

6. If you change some other settings, for example, change a device name, will this happen? 

6.. yes changing name also do this  @Vincent-TP 

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#4
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Re:AP discconects after ongoing configuration when changing anything on wlan settings
23 hours ago
After wlan settings.. it will go for adoption.. then adoption failed
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#5
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Re:AP discconects after ongoing configuration when changing anything on wlan settings
23 hours ago

Site a  @Vincent-TP this is happening on 3 sites.. i dont know but one site is ok now 

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#6
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Re:AP discconects after ongoing configuration when changing anything on wlan settings
23 hours ago
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#7
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Re:AP discconects after ongoing configuration when changing anything on wlan settings
23 hours ago

Site c  @UlyssesSteven after wlan settings. It will go for adoption then failed then disconnected

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#8
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