Issue with AC
Hi Team,
I'm having this kind of error every now and then. can you provided assisntance or reason why it keeps on happening. this modem is connected to your ISP router .
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Hello@GodKnowsWhy ,
Welcome to our community.
When this happens, does the network still function properly? Will the internet light turn red/ orange?
Here are some suggestions that may help you:
1) Connect a PC directly to your modem to verify if your ISP's Internet is stable.
2) Ensure the Ethernet cable connecting your modem to the Router is properly connected, and replace old wires with new ones.
3) Please change the DNS Server of the Router, log in to the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, and change the two DNS Servers to 8.8.8.8 and 8.8.4.4, How to Change the DNS servers on the wireless router and DSL modem router (New UI)?
Best Regards.
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- Report Inappropriate Content
Hello@GodKnowsWhy ,
Welcome to our community.
When this happens, does the network still function properly? Will the internet light turn red/ orange?
Here are some suggestions that may help you:
1) Connect a PC directly to your modem to verify if your ISP's Internet is stable.
2) Ensure the Ethernet cable connecting your modem to the Router is properly connected, and replace old wires with new ones.
3) Please change the DNS Server of the Router, log in to the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, and change the two DNS Servers to 8.8.8.8 and 8.8.4.4, How to Change the DNS servers on the wireless router and DSL modem router (New UI)?
Best Regards.
- Copy Link
- Report Inappropriate Content
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