EAP673 AX5400 Download Speed Poor

Have a EAP673 unit working on POE
No issues setting up, Wi-Fi speeds all good, BUT doenload speed is shocking
I have a EAP225 unit that works perfect, I am expanding the network.
Cables are all ok, I have connected in place of my EAP225 and same results, any advise before it becomes aa frisby
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Hi @Vinuela
Thanks for posting here.
Here are some troubleshooting steps to identify the issue:
1. Verify the AP's Firmware
- Check if the new AP has the latest firmware installed. Outdated firmware can cause performance issues.
2. Test with a Different Cable (Even if Current One Works)
- Sometimes, a cable may pass a basic continuity test but still have issues (e.g., poor shielding, crosstalk).
- Try a known-good Cat5e/Cat6 cable (preferably a short one for testing).
3. Check for Network Congestion or QoS Settings
- If your router has QoS (Quality of Service) enabled, it might be throttling the new AP.
- Disable QoS temporarily to test.
4. Test with a Direct Connection (Bypass Switch)
- Connect the new AP directly to the router (bypassing any switches or intermediate devices) to rule out switch-related issues.
5. Compare Speeds via Wired Connection
- Connect a laptop/PC directly via Ethernet to the same port where the AP is connected.
- Run a speed test (e.g., speedtest.net, fast.com) to see if the issue is with the network or the AP itself.
6. Check for Interference or Channel Overlap
- If the new AP is broadcasting on the same channel as nearby APs, interference can slow it down.
- Use a Wi-Fi analyzer tool (e.g., WiFi Analyzer on Android, NetSpot on PC) to check channel congestion.
How to optimize wireless performance of EAP products
7. Factory Reset the New AP
- If all else fails, perform a **factory reset** on the new AP and reconfigure it from scratch.
8. Verify the AP's Power Source (If Using PoE)
- If the AP is powered via PoE (Power over Ethernet), ensure the switch/injector provides enough power.
- Some APs may throttle performance if underpowered.
9. Test with a Different Device
- Try connecting a different device (e.g., laptop, phone) to the new AP to rule out client-specific issues.
Let me know if you need help with any specific step!
- Copy Link
- Report Inappropriate Content

Hi @Vinuela
Thanks for posting here.
Here are some troubleshooting steps to identify the issue:
1. Verify the AP's Firmware
- Check if the new AP has the latest firmware installed. Outdated firmware can cause performance issues.
2. Test with a Different Cable (Even if Current One Works)
- Sometimes, a cable may pass a basic continuity test but still have issues (e.g., poor shielding, crosstalk).
- Try a known-good Cat5e/Cat6 cable (preferably a short one for testing).
3. Check for Network Congestion or QoS Settings
- If your router has QoS (Quality of Service) enabled, it might be throttling the new AP.
- Disable QoS temporarily to test.
4. Test with a Direct Connection (Bypass Switch)
- Connect the new AP directly to the router (bypassing any switches or intermediate devices) to rule out switch-related issues.
5. Compare Speeds via Wired Connection
- Connect a laptop/PC directly via Ethernet to the same port where the AP is connected.
- Run a speed test (e.g., speedtest.net, fast.com) to see if the issue is with the network or the AP itself.
6. Check for Interference or Channel Overlap
- If the new AP is broadcasting on the same channel as nearby APs, interference can slow it down.
- Use a Wi-Fi analyzer tool (e.g., WiFi Analyzer on Android, NetSpot on PC) to check channel congestion.
How to optimize wireless performance of EAP products
7. Factory Reset the New AP
- If all else fails, perform a **factory reset** on the new AP and reconfigure it from scratch.
8. Verify the AP's Power Source (If Using PoE)
- If the AP is powered via PoE (Power over Ethernet), ensure the switch/injector provides enough power.
- Some APs may throttle performance if underpowered.
9. Test with a Different Device
- Try connecting a different device (e.g., laptop, phone) to the new AP to rule out client-specific issues.
Let me know if you need help with any specific step!
- Copy Link
- Report Inappropriate Content

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