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Complaint regarding TP-Link Archer TX200U Plus - Fails to Detect iPhone Hotspot

Complaint regarding TP-Link Archer TX200U Plus - Fails to Detect iPhone Hotspot

Complaint regarding TP-Link Archer TX200U Plus - Fails to Detect iPhone Hotspot
Complaint regarding TP-Link Archer TX200U Plus - Fails to Detect iPhone Hotspot
Sunday

Dear TP-Link Support Team,

I am writing to report an issue with a TP-Link Archer TX200U Plus Wi-Fi adapter that I recently purchased on 6/2025

After installing the necessary drivers, I found that the adapter is unable to detect the Wi-Fi hotspot broadcasted from my iPhone 15.

To troubleshoot, I have confirmed that other devices, including my laptop and other phones, can see and connect to my iPhone's hotspot without any problems. I have also tried restarting both my computer and my iPhone, and I have enabled the "Maximize Compatibility" option in my iPhone's Personal Hotspot settings. Unfortunately, the issue persists.

This suggests that the problem is likely related to the compatibility of the Archer TX200U Plus adapter with the iPhone hotspot. This is causing significant inconvenience as I rely on this connection for my work.

Could you please provide technical assistance to resolve this issue? If the product is faulty, I would like to request a replacement or guidance on how to proceed.

I look forward to your prompt response.

Thank you for your time and assistance.

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Re:Complaint regarding TP-Link Archer TX200U Plus - Fails to Detect iPhone Hotspot
Sunday

  @DQuang 

 

Hi,

 

Please check whether your Archer TX20U Plus is labeled as a "EU" version. (look at the serial number sticker on the dongle itself or on the white sticker on the retail package)

 

For some reason, which TP-Link never explained in detail, they block the "EU" versions of many of their USB Wi-Fi adapters from using channels 149 and above. This is by design and not considered a fault.
Unfortunately, the Hotspot feature of most smartphones uses exactly those channels.

 

In this case a workaround would be to switch the Hotspot of the smartphone to use the 2.4 GHz band instead. I don't have an iPhone myself, but supposedly there is an option called "Maximize Compatibility" to achieve that.

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