Poor night vision quality

Poor night vision quality

Poor night vision quality
Poor night vision quality
Monday - last edited Monday
Model: VIGI C340  
Hardware Version: V2
Firmware Version: 2.1.0 Build 250701

Hello,

 

I have a VIGI C340 camera and I’m experiencing problems with the IR illumination. In night vision mode, I want to use only IR (since I don’t want the white LED light shining on people passing by), but the issue is that the IR doesn’t help at all.

 

I’ve attached two snapshots — one darker, where night vision is on with IR enabled (“IR always on”), and another one with night vision completely turned off where more details are visible.

 

What can I do, please?

 

Night vision ON (IR)
 

 

 

 

 

 

 

 

 

 

 

 

Night vision ON (IR)

 

Night vision OFF

 

 

 

 

 

 

 

 

 

 

 

 

 

Night vision OFF

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#1
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3 Reply
Re:Poor night vision quality
Yesterday

  @j_cz 

Thank you for your post. You might consider enabling “Auto IR” instead of “IR Always On,” so the camera can automatically control the infrared illuminator based on ambient light. The reason could be that, in your current environment, using IR alone makes the image too dark.

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#2
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Re:Poor night vision quality
Yesterday

Hello @Ethan-TP,

 

Thank you very much for your reply.

 

I forgot to mention that this was my original setting and the effect was the same – when I set it to automatic IR, the camera switches to IR mode in the evening and "nothing" can be seen in the video.

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#3
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Re:Poor night vision quality
11 hours ago

  @j_cz 

Please try adjusting the over-exposure settings to see if that improves the image. If there is ambient lighting available, you might consider turning off the IR night vision while keeping your current configuration, as this can often yield clearer recordings.

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#4
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