Cannot access extender despite it says working well

Cannot access extender despite it says working well

Cannot access extender despite it says working well
Cannot access extender despite it says working well
Friday
Model: RE315  
Hardware Version:
Firmware Version: RE315

I cannot get onto the extender even though it is supposed to be working well

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#1
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3 Reply
Re:Cannot access extender despite it says working well
Friday
You can also try logging in through the extender’s web interface with a browser, that sometimes works better than just relying on the app. If it still doesn’t work, a reset might help. Even though the Tether app uses the cloud and doesn’t require you to be on the same Wi-Fi, for the web interface you’ll need to connect directly to the extender’s network
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#2
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Re:Cannot access extender despite it says working well
6 hours ago

Hello @AnnoyedofLaxey , 

Welcome to our community.

 

If you cannot log in to the management page of the RE315 via Web and Tether App, please try the suggestions of Vendex.

 

If your devices are having trouble connecting up to the extender's Wi-Fi, the following steps can be useful:
    1. Ensure the device can connect to the router's Wi-Fi without issue. 
    2. Ensure the wireless password is correct. 
    3. Reboot the device and the extender. 
    4. Forget the extender's Wi-Fi on the device and try reconnecting to it. 
Note: If the range extender's Wi-Fi password is super long with numbers and letters or the extender, and it cannot be connected using the router's wireless password, please hard reset the extender and reconfigure it via the Tether app:How to configure Range Extender via Tether APP.

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#3
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Re:Cannot access extender despite it says working well
43 minutes ago

  @AnnoyedofLaxey  Yes - same here - been hacking at this for 2 hours now - its junk. - going to return both units to the supplier 

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#4
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