Frequent timeouts connecting to wireless devices
Hello. I have two Omada APs managed by an Omada SDN controller. My wireless network is operating on the 2.4 GHz and 5 GHz bands. I have some surveillance cameras connected to the network on the 2.4 GHz band. Both APs report strong connections from the cameras (typically full bars).
When I connect to the cameras from a wired device the connections are strong and stable. However, when I connect to the cameras from a wireless device (e.g. my phone) the connections often (but not always) timeout and I will have to try multiple times before I'm able to connect to the devices. The behavior doesn't seem to change if my phone and camera are connected to the same AP or if they're connected to different APs.
I do not have 802.11r enabled, though I did try to enable it to see if that might make a difference. It did not.
Any thoughts on what might be going on? Thank you.
Hi @invariant
Thanks for posting here.
To understand the situaiton better, please let us know the following info:
1. What kind of cameras you are using? Are they TP-Link, if yes, please also give us their model number and firmware version;
2. Some screenshots of the camera's SSID;
3. If connect the phone to the same SSID as camera's, will the situation persist?
4. Please also share with some screenshots of phone's SSID settings;
5. Some screenshots when you failed to connect the cameras, better including the timeout error.
In the meantime, please make sure the following options are unchecked for the camera SSID:
