Hi

I have read all the issues and solutions you have provided I. this forum, but nothing has worked for me so far. I made a recording to visualize the error I get "USB device not recognized", although same software, drivers and network has worked for another 3 devices. The only difference is the Windows version, which is 11 for the one not working. The interesting part is that printer is visible, but does not print when in the network, prints if I connect it directly to the printer.

Here is the video;

https://drive.google.com/file/d/121Z6x1QPxC7_NMYFPv13Ha0F-ORh1LmC/view?usp=drivesdk

Is it possible that the Printer Controller tried to only send it to the printer instead of sending it to the router and is this fixable?

Thanks!

Bobi