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Dificuldade de conexão

braulio69

2026-01-20 17:37:27 - last edited 2026-01-23 07:43:47

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Registered: 2026-01-20

Dificuldade de conexão

2026-01-20 17:37:27 - last edited 2026-01-23 07:43:47

Tags: #Network Connectivity #Installation

Model: EAP653

Hardware Version:

Firmware Version:

Boa tarde. Comprei o equipamento referido acima e estou com algumas dificuldades. Várias vezes tentei instalar em uma rede e simplesmente não aparece mais a rede wireless do equipamento. Já reiniciei várias vezes e ele aparece e desaparece sem ter feito qualquer alteração. Vale salientar que testei em mais de um local e mais de um equipamento para tentar solucionar e nada funciona. É possivel ter vindo com algum problema na rede wireless? Ontem consegui configurar a rede e o equipamento via Omada e hoje não funcionou mais. Solicito uma solução para o problema. Obrigado

1 Accepted Solution

Vincent-TP

2026-01-21 07:42:31 - last edited 2026-01-23 07:43:47

Posts: 4776

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Registered: 2024-06-22

Re:Dificuldade de conexão-Solution

2026-01-21 07:42:31 - last edited 2026-01-23 07:43:47

Hi @braulio69

Thanks for posting here.

Are you saying that you have configured an SSID, but your phone cannot scan the configured wireless network?

Please reset the EAP and try again.

Reset the EAP: with the EAP powered on, use a pin to press and hold the reset hole for about 8 seconds until the LED flashes green-red-yellow to factory default settings.

This time, you can create a separate 2.4G network named “test”. To prevent any misconfigurations on the controller, it is recommended to configure it in standalone mode.

If the WLAN cannot be scanned regardless, it might be due to a faulty antenna, and it is advised to contact the retailer. Before that, you may reach out to support for real-time assistance.

Wish you a happy life and smooth network usage! >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<

Recommended Solution

1 Reply

Vincent-TP

2026-01-21 07:42:31 - last edited 2026-01-23 07:43:47

Posts: 4776

Helpful: 485

Solutions: 1527

Stories: 0

Registered: 2024-06-22

Re:Dificuldade de conexão-Solution

2026-01-21 07:42:31 - last edited 2026-01-23 07:43:47

Hi @braulio69

Thanks for posting here.

Are you saying that you have configured an SSID, but your phone cannot scan the configured wireless network?

Please reset the EAP and try again.

Reset the EAP: with the EAP powered on, use a pin to press and hold the reset hole for about 8 seconds until the LED flashes green-red-yellow to factory default settings.

This time, you can create a separate 2.4G network named “test”. To prevent any misconfigurations on the controller, it is recommended to configure it in standalone mode.

If the WLAN cannot be scanned regardless, it might be due to a faulty antenna, and it is advised to contact the retailer. Before that, you may reach out to support for real-time assistance.

Wish you a happy life and smooth network usage! >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<

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