Proxy Errors

Proxy Errors

Proxy Errors
Proxy Errors
Yesterday
Model: ER707-M2  
Hardware Version:
Firmware Version:

Hello Everyone

 

I am using this router for automatic failover between WAN 1 and WAN 2.  WAN 1 is Comcast and WAN 2 is AT&T.  When I fail over to AT&T all of my applications on the LAN continue to operate just fine with the exception of the POS Station which complains about proxy errors.  The DNS Server Addresses in the AT&T router match up perfectly with the DNS Server addresses in the Comcast router (75.75.75.75, 75.75.76.76).  What additional questions do I need to ask and who do I need to ask them to in order to resolve this problem?  Is there any other additional information anyone needs?

 

Very Best Regards

bad421

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#1
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1 Reply
Re:Proxy Errors
6 hours ago

Hi,  @bad421 

Thank you for posting your on our business forum.

To better assist you with troubleshooting, we need some further clarification on your issue:

To confirm first: is the problem you encountered that the DNS proxy configured on your Post machine becomes unavailable when the AT&T router is operating? Could you also elaborate on the specific symptoms of the proxy issue on your Post machine?

 

Could you please help check the following items and provide relevant information for us:

  • Have you tried running a test with only the AT&T router active, to check whether the Post machine works properly ?
  • Have you attempted connecting your Post machine to the Comcast router to verify if it can work correctly in that setup?
  • Would you be able to provide an overview of your current network topology?
  • Do you use the ER707-M2 exclusively for automatic failover between WAN 1 and WAN 2? Are there any other additional configurations deployed on this device?

Thank you for your cooperation.

 

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#2
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