Hi @Brinistico 

Thanks for reaching out to TP-Link Business Forums.

May I confirm what's the exact status of the EAP after "being reset"?

Did the SSID setup by yourself disappear?

What's the SSID it would broadcast after a reset? Does it match with that one on the label, which usually starts with TP-Link_2.4GHz_xxxx?

Did you or someone click on the "Reset"? You might setup a more complex password to prevent others from connecting to your WiFi.

BTW, this EAP is still running on an old firmware. You may manually upgrade to the latest one: EAP110-Outdoor | 300Mbps Wireless N Outdoor Access Point | Omada Network Support

How do I upgrade the firmware of my EAP device via web browser? | Omada Network Support

  @Gabriel-TP 
Thanks for your reply...
 

- EAP after self "reset" get into a "like new" status...

- SSID setup by myrself disappear

- SSID after reset goes to something that starts with TP-Link_2.4GHz_xxxx

- No one pressed "Reset" button or command. I am the onlyone that knows the password and no people has access to the place where it is installed. My wifi password is complex
- Only one device connects to this EAP, is a ring video door bell. 

Thanks for recommending on going to a new firmware. I just instaled latest firmware today.....I will keep monitoring on the behaviour.

Thanks and best regards.

César

Hi @Brinistico 

Could you please login to the EAP's GUI and navigate to Management > System Log and check if it warns AP being reset?

Please keep us update if you still have any issue after the firmware upgrade.

  @Gabriel-TP 

After the "self reset" everything is gone!! no configurations, no logs remain.

After firmware updated, I a still monitoring. 

I will let you know if there is any improvement

thanks and best regards

César