Business Community > All Threads > [Beta Firmware] [Easy Smart Switch] PC cannot access web-GUI when equipped with Bitdefender
< All Threads

[Beta Firmware] [Easy Smart Switch] PC cannot access web-GUI when equipped with Bitdefender

[Beta Firmware] [Easy Smart Switch] PC cannot access web-GUI when equipped with Bitdefender

[Beta Firmware] [Easy Smart Switch] PC cannot access web-GUI when equipped with Bitdefender
[Beta Firmware] [Easy Smart Switch] PC cannot access web-GUI when equipped with Bitdefender
2018-09-14 09:03:55 - last edited 2021-01-13 07:10:45

Note：Beta firmware can be used to solve the special problem, please feel free to install it. But the beta firmware hasn’t been finished all the Testing Program for official one.

 

Modifications and Bug Fixes:

 ·  Fix the problem that PC cannot access web-GUI when equipped with Bitdefender

 

Products involved:

 ·  TL-SG105E

 ·  TL-SG108E

 ·  TL-SG108PE

 ·  TL-SG1016DE

 ·  TL-SG1024DE

 

Beta Firmware request:

Please send your request to support.forum@tp-link.com to ask for the beta firmware. It’s recommended to attach the link of this thread into your email.

 

IMPORTANT Note: To prevent upgrade failures, please read the following before proceeding with the upgrade process

 ·  Please verify the hardware version of your device for the firmware version. Wrong firmware upgrade may damage your device and void the warranty. （ Normally V1.x=V1）
How to find the hardware version on a TP-Link device?

·   Do NOT turn off the power during the upgrade process, as it may cause permanent damage to the product.

·   Do NOT upgrade the firmware through wireless connection unless there is no LAN/Ethernet port on the TP-link device. For LTE-MiFi, it is recommended to upgrade via USB port.

·   It's recommended that users stop all Internet applications on the computer, or simply disconnect Internet line from the device before the upgrade.

·   Use decompression software such as WinZIP or WinRAR to extract the file you download before the upgrade.

  1      
 
  1      
 
#1
Options
1 Accepted Solution
Re:[Beta Firmware] [Easy Smart Switch] PC cannot access web-GUI when equipped with Bitdefender-Solution
2021-01-13 07:10:38 - last edited 2021-01-13 07:10:45

Hi all,

 
For the problem that PC cannot access web-GUI when equipped with Bitdefender, it can be resolved by upgrading Bitdefender now and there is no need to use the Beta firmware on the switch. Please check for an upgrade on the Bitdefender.  Thank you for your kind support and understanding!
>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
  0  
  0  
#11
Options
9 Reply
Re:[Beta Firmware] [Easy Smart Switch] PC cannot access web-GUI when equipped with Bitdefender
2019-10-10 15:15:32

j'ai rencontrer un probleme j'ai changer de firmware maintenant je ne peut plus acceder a l'interface du tp-link meme quant je ping sur l'adresse sa ne donne rien et le clignotant ne s'arrete jamais aider moi car j'en ai besoin

  0  
  0  
#2
Options
Re:[Beta Firmware] [Easy Smart Switch] PC cannot access web-GUI when equipped with Bitdefender
2019-10-10 15:17:17
comment se comporte le matériel quant il est endommager
  0  
  0  
#3
Options
Re:[Beta Firmware] [Easy Smart Switch] PC cannot access web-GUI when equipped with Bitdefender
2019-10-11 03:56:07

@bacary 

 

Hi Bacary

 

This is a international community. It's recommended to use English. 

And this post is for solve the issue for the web-GUI issue of easy smart switch. If you are convenient, please create a new post for your issue.

  1  
  1  
#4
Options
Re:[Beta Firmware] [Easy Smart Switch] PC cannot access web-GUI when equipped with Bitdefender
2019-10-11 11:27:47

why is a cause in the not connection in my router tp-link wr840n after installed the open wrt firmware 

  0  
  0  
#5
Options
Re:[Beta Firmware] [Easy Smart Switch] PC cannot access web-GUI when equipped with Bitdefender
2019-10-11 11:28:44

 

Anderson wrote

@bacary 

 

Hi Bacary

 

This is a international community. It's recommended to use English. 

And this post is for solve the issue for the web-GUI issue of easy smart switch. If you are convenient, please create a new post for your issue.

Oui@Anderson 

  0  
  0  
#6
Options
Re:[Beta Firmware] [Easy Smart Switch] PC cannot access web-GUI when equipped with Bitdefender
2019-10-11 11:37:36

@Anderson 

i not utilised the windows systheme my systheme is ubuntu because i dont have bitdefender 

  0  
  0  
#7
Options
Re:[Beta Firmware] [Easy Smart Switch] PC cannot access web-GUI when equipped with Bitdefender
2019-10-12 09:48:45

 

bacary wrote

why is a cause in the not connection in my router tp-link wr840n after installed the open wrt firmware 

@bacary 

 

Your problem may not be caused by bitdefender. Bitdefender only affect easy smart switch not WR840N. 

 

And do you mean that you cannot access the management web of WR840N or cannot access the internet? 

It's recommended to post your issue in SOHO community. Or conntact "live chat / phone support / email support" for help. 

  0  
  0  
#8
Options
Re:[Beta Firmware] [Easy Smart Switch] PC cannot access web-GUI when equipped with Bitdefender
2020-04-27 09:24:38

@Anderson  This may be cause by the Ubuntu OS

  0  
  0  
#10
Options
Re:[Beta Firmware] [Easy Smart Switch] PC cannot access web-GUI when equipped with Bitdefender-Solution
2021-01-13 07:10:38 - last edited 2021-01-13 07:10:45

Hi all,

 
For the problem that PC cannot access web-GUI when equipped with Bitdefender, it can be resolved by upgrading Bitdefender now and there is no need to use the Beta firmware on the switch. Please check for an upgrade on the Bitdefender.  Thank you for your kind support and understanding!
>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
  0  
  0  
#11
Options

Information

Helpful: 1

Views: 3825

Replies: 9

Related Articles
Easy Smart Utility Cannot Find Switch
1726 0
TL-SG1024DE Easy Smart switch "Monitoring"
811 0
Setting up easy smart switch
1222 0
Easy Smart Configuration Utility
315 0
Problems resetting Easy Smart Switch 1016DE
1013 0
No switch exists in the local area network shows up in Easy Smart Configuration Utility
251 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.