OC 200 controller won't send email notifications
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello!!!
I have a OC 200 controller, i have setup the mail server like this:
I've tested the smtp server and the test mail delivered correctly.
But when i am testing the notifications, i wont get any email.
For example:
I disconnect a EAP, i am taking the alert, but i wont get any email. And i am repeat that the test mail was delivered correctly.
Any thoughts of missing something? ?
Thank you for your time!
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Dear @citystore,
citystore wrote
I've tested the smtp server and the test mail delivered correctly.
But when i am testing the notifications, i wont get any email.
Did you enable Alert Emails in Site/Admin as well?
Please read Page 316-320 from the SDN User Guide to set for alert emails.
Hope this information is helpful. Best regards!
- Copy Link
- Report Inappropriate Content
Hello,
you may check with this instruction for Alerts email,
I've tested the smtp server and the test mail delivered correctly.But when i am testing the notifications, i wont get any email.
For example:
- Copy Link
- Report Inappropriate Content
Dear @citystore,
citystore wrote
I've tested the smtp server and the test mail delivered correctly.
But when i am testing the notifications, i wont get any email.
Did you enable Alert Emails in Site/Admin as well?
Please read Page 316-320 from the SDN User Guide to set for alert emails.
Hope this information is helpful. Best regards!
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
One more question. You know if its a way in the mail for example of disconnected AP sending besides the MAC, also and the Alias of the AP
- Copy Link
- Report Inappropriate Content
Dear @citystore,
One more question. You know if its a way in the mail for example of disconnected AP sending besides the MAC, also and the Alias of the AP
On the Devices page, we can configure an Alias for the AP. After that, it will only send the notifications about the AP with the Alias instead of the MAC. May I know why you want it to send both the MAC address and the Alias of the AP?
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
citystore wrote
Sorry i don't want to send both mac and alias, it was a typo. I've already set alias at the AP, but the mail delivered with the MAC of the AP.
On the Devices page, make sure the AP is showing up with the Alias you set instead of the MAC address. Besides, ensure there is an operation that generates the alerts for the AP, then check the info under Log--Alerts, see if the message for the AP shows with the alias or the MAC address (you may locate to the content search box, search the MAC address or Alias of the AP to have a check).
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 2175
Replies: 8
Voters 0
No one has voted for it yet.