Connection error - Dead / null connection
Hi,
I need a help!
I'm using the switch to manage an internet network, from which two computers and a camera are connected via NDI.
On the first day and second day, everything went very smoothly, without any connection error. However, on the third and last day, after a period, one of the machines simply dropped the connection to the switch and never returned. Instead of appearing 1.0Gbps on the Windows network adapter, only 10Mpbs appeared, cutting off the connection to the internet and any device on the network. On the second day, in addition to that same machine, the NDI camera also lost connection.
For both, an immediate solution was made, where the cameras just did a reset, but the notebook, he needed to use the Thunderbolt 3 port, with network adapter, allowing the use of the internet and local network again.
On the third day, I got home and connected this machine that had this loss of connection to the switch, and on my local network, everything worked without any error. For doubts, I did a clean format, reinstalling everything from scratch, and today, on the last day of the event, what happened happened again, but this time, not only fell to 10Mpbs (orange), but on the switch he was unable to fix the connection between them.
Does anyone have any idea what can cause this, how to correct or how to solve this mystery?
Thanks!