Connected to wifi but no internet
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Sometimes there is problems with both clients - two Sony phones xperia xz3 and 5 II, it shows as connected to AP but no internet. I have two AP 1 x EAP265HD and 1 x EAP660HD. Latest firmwares on both, Omada latest. Maybe anybody had same issues ?
on Omada advanced options enabled for roaming only
have differend 2.5 and 5 SIDs
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
after a few network settings reset on Android phones seems fixed issues.
- Copy Link
- Report Inappropriate Content
Seems problem exists with Sony 5 II conencting between wifi6 access point EAP660HD and EAP265HD..... Connecting to EAP660HD it uses wifi6 and EAP265 only for EAP265HD wifi5.....
- Copy Link
- Report Inappropriate Content
Dear @Egis,
Seems problem exists with Sony 5 II conencting between wifi6 access point EAP660HD and EAP265HD.....
May I know the behavior when Sony 5 II connects to EAP660HD and EAP265HD respectively?
Do they(the two EAPs) share the same SSID and WPA security?
Here is another post discussed about the connection issue which was caused by the client network setting for your reference.
https://community.tp-link.com/en/business/forum/topic/234480?replyId=513424
- Copy Link
- Report Inappropriate Content
Its same security on both, same for SSID. With simple home routers as AP I didnt had any issues in the past. DHCP according me is working fine and I get IP.
- Copy Link
- Report Inappropriate Content
Dear @Egis,
Trying to understand the problem when your Sony 5 II phone connects to the EAP660HD and EAP265HD. May I ask for more info?
On your post #2, what network settings do you reset on the phone to fix the issue? Do you still have the issue after you reset the phone network settings? Can you steadily reproduce the problem?
On post #3, do you mean the problem occur when your Sony 5 II phone roam between the EAP660HD and EAP265HD?
When connecting to EAP660HD, it uses wifi6; connecting to EAP265HD it will use wifi5, it is correct.
- Copy Link
- Report Inappropriate Content
Lets take example today in the morning, after night Sony 5 II phone was connected to AP EAP660HD but with warning "no internet". The spot were it was left has very weak wifi signal, so could be that it was disconnected from AP whole night. I can see that DHCP address is set, it can reach internal network devices but not internet.... Was able to get internet after several re-connects to AP by switching on/off wifi in the phone.
Seems sometimes I even cant get internet with my other Sony xz3 phone to EAP265HD, same situation happens randomly. Seems that roaming works fine, Sony 5 II for EAP660HD uses wifi6 and for EAP265HD wifi5. For me seems that issues occurs after some time when you lets say come from the outside when wifi becomes available or after night when for phone wifi becomes avvailable.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1192
Replies: 6
Voters 0
No one has voted for it yet.