Dear @Tescophil,

I have 3 switches and 4 AP's, but only 3 AP's are represented on the client distribnution pie chart

The Client Distribution widget uses a sunburst chart to display the real-time distribution of connected clients on the site.

The chart has up to three levels. The inner circle is divided by the device category the clients connected to, the middle is by the device name, and the outer is by the frequency band. You can hover the cursor over the slice to view specific values.

It seems that only 3 APs have clients connected when you check the client distribution pie chat.

Dear @Tescophil,

Hi, no, thats not the case, all AP's have clients connected. The chart is still not showing any data for AP4 which has 4 clients connected.

 

I see, I've reported this to the senior engineer for further tests. Thank you for your feedback!

@Tescophil @Fae 

Just to reinforce the existence of this issue, I have the exact same issue.  I have (3) EAP245(US) v3.0's and (1) EAP225-Outdoor(US) v1.0 and the Client Distribution Pie Chart never shows any more than (3) EAP's at a time (i.e., never shows a fourth EAP). I am running the latest Firmware on all of my hardware - including (1.9.3 Build 20210914 Rel.39903) for the OC200 Hardware Controller (version 4.4.6).