Can not see AP EAP225 on Omada Controller

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Can not see AP EAP225 on Omada Controller

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can not see AP EAP225 on Omada Controller
Can not see AP EAP225 on Omada Controller
2021-01-30 06:16:23 - last edited 2021-01-30 07:27:30
Model: EAP225  
Hardware Version: V3
Firmware Version: EAP225(EU)_V3_2.7.0 Build 20200113

Dear all,
I have bought 2pcs AP EAP225 OMADA with firmware : EAP225(EU)_V3_2.7.0 Build 20200113 . I have setup OMADA Controller : Omada_Controller_3.2.10_Windows64bit . 
But controller cannot see any AP . Both AP have IP from my router, and i can access via web by their IP & i can config with Stanalone wifi . So anyone know that error. Please help me.
P/s : i have already try to upgrade with newer firmware & setup newer controller, try another PC v.v... But it just have that error : Controller cannot see any AP. 


Many thanks all. 

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Re:Can not see AP EAP225 on Omada Controller
2021-01-30 13:48:33

@PhungDung 

 

Hey

 

I noticed you are running controller v3.2    did you try running SDN controller version 4.2.8?   Personally I would recommend you run v4.2.8 and not v3.2  Download here

https://static.tp-link.com/2020/202012/20201211/Omada_Controller_V4.2.8_Windows.zip

 

Hopefully this may help.. also can you access the controller from another PC?   basically ensure that the controller is running and accessible from the Win10 device you are hosting it on.    I have seen it before where firewalls etc on Windows PCs have stopped the controller from talking to the APs.

 

Are these running via a switch or direct to router?   Also can you provide any screenshots or as much info on what you have tested?  thanks..

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