Hi,

I followed the migration step by step to move my router over to my newly setup OC200 and connected switch

Everything seemed to go great until the point where the EAp and Router had to be adopted by the new controller

It has requested the username and password of the device.

I had the password written down

I wasn't sure on the user name, but I have tried:

-  admin

- my email address

- another username that I often use when a username is required

I have tried every combination of these and also the password into the tplinkcloud, but nothing works??

Is the best option now just to hard reset the router and the EAP?

cheers

Tony