Business Community > All Threads > Omada Controll only connects if firewall is OFF
< All Threads

Omada Controll only connects if firewall is OFF

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Omada Controll only connects if firewall is OFF

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Omada Controll only connects if firewall is OFF
Omada Controll only connects if firewall is OFF
2022-05-12 12:35:31
Model: EAP225-Outdoor  
Hardware Version: V1
Firmware Version: 5.0.7 Build 20211026 Rel. 33125

I've never had any issue connecting my 2 EAP225's to my Omada Software controller. Until now. After upgrading the Software to 3.5.1 I can't even see the EAP's until or unless I turn OFF Windows Defender firewall protection.     As soon as I turn it back on, I start getting "Heartbeat missed" messages, then all stops.   I've opened ports UDP29810 and TCP Ports 29811-29814 but it makes no differance....any thoughts?? Ntw I'm using the most recent build of Windows 11 released on May 10 2022.

  0      
 
  0      
 
#1
Options
3 Reply
Re:Omada Controll only connects if firewall is OFF
2022-05-12 19:42:00

  @ChrisK619 

 

Pretty sure this is a Windows issue :)  Have you tried restarting the Windows box after you made the firewall changes?

 

Looks like you nailed the right ports for the APs, but maybe you have to unblock the mongodb ports now too?:  https://www.tp-link.com/us/support/faq/3281/ 

<< Paying it forward, one juicy problem at a time... >>
  0  
  0  
#2
Options
Re:Omada Controll only connects if firewall is OFF
2022-05-12 22:42:18

  @ChrisK619 

 

Try also opening 8043, this link might be of help!

https://community.tp-link.com/en/business/kb/detail/362

 

  0  
  0  
#3
Options
Re:Omada Controll only connects if firewall is OFF
2022-05-13 17:43:46

  @ChrisK619 Thanks for all the replies. What I have found happened during the May 12th Win 11 Updater was that the update "unchecked" the ".NET Framework" from Windows Programs & Featured in Conraol Panel.   Once I checked it, and restarted, everything loaded just fine.  All seems to be running properly..

  0  
  0  
#4
Options

Information

Helpful: 0

Views: 823

Replies: 3

Related Articles
Transfer Omada Controll
287 0
Omada Cloud Essential cant connect behind firewall
120 0
Omada OC200 with Pfsense firewall
876 0
Firewall Rule - Allow Main VLAN to controll IOT Vlan
5241 0
Omada OC200 firewall outgoing rules?
1913 0
Omada Firewall Gateway ACL setup
6831 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.