Business Community > All Threads > "General Error" when opening PoE Schedule
< All Threads

"General Error" when opening PoE Schedule

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

"General Error" when opening PoE Schedule

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
"General Error" when opening PoE Schedule
"General Error" when opening PoE Schedule
2022-06-01 18:19:29 - last edited 2022-12-29 07:26:53
Tags: #error
Model: Omada Software Controller (Linux)  
Hardware Version:
Firmware Version: 5.3.1

Hi all,

 

When opening Settings > Services > PoE Schedule I get a General Error banner. And I can't see the schedules I already have created.

 

I have tested different browsers/computers and same thing.

 

Any solution for this or I would need a clean install?

 

I really need to schedule the POE devices.

 

Thanks,

 

Screenshot:

  0      
 
  0      
 
#1
Options
3 Reply
Re:"General Error" when opening PoE Schedule
2022-06-02 01:59:19

Dear @juanchotron,

 

juanchotron wrote

When opening Settings > Services > PoE Schedule I get a General Error banner. And I can't see the schedules I already have created.

 

Need to check more details.

 

Did you set the PoE schedule for your TP-Link PoE switch? What's the model number and firmware version of the switch please?

Is the PoE schedule still working fine on your device? Was opening Settings > Services > PoE Schedule page working well before? 

What else did you do or change before you get the General Error on that page?

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
  0  
  0  
#2
Options
Re:"General Error" when opening PoE Schedule
2022-06-02 20:03:35

  @Fae 

 

Did you set the PoE schedule for your TP-Link PoE switch? 

R: No, just in the controller

What's the model number and firmware version of the switch please?

R: TL-SG2008P v1.0 firmware 1.0.2 Build 20210806 Rel.55686

Is the PoE schedule still working fine on your device?

Is not longer working

Was opening Settings > Services > PoE Schedule page working well before?

Last time I checked it was working, that last time was around 3 months ago 

What else did you do or change before you get the General Error on that page?

I didn't change anything

  0  
  0  
#3
Options
Re:"General Error" when opening PoE Schedule
2022-06-07 06:51:31 - last edited 2022-06-07 06:52:30

Dear @juanchotron,

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID220607038, please check your email box and ensure the support email is well received. Thanks!

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 601

Replies: 3

Tags

error
Related Articles
omada setup "general error"
1209 0
General Error while trying to apply settings for WANs
1170 0
Binding Software Controller to Omada Cloud fails with "General Error"
534 1
Feature requests and general questions
630 0
[5.4.6] General installation instructions
733 1
General Error
1994 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.