BUG: Router disconnects and appears on the Guest network

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BUG: Router disconnects and appears on the Guest network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
BUG: Router disconnects and appears on the Guest network
BUG: Router disconnects and appears on the Guest network
2022-07-10 11:15:52

The router shows up as disconnected in the devices list, then appears on the client list connected to the Guest network...

 

Since I got the ER605 router I've been reporting 1-2+ bugs per week.., its just not good enough...

 

Devices

 

 

Clients

 

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#1
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Re:BUG: Router disconnects and appears on the Guest network
2022-07-10 12:35:58

  @Tescophil Does it switch back at some point or does it stay like that permananetly?

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#2
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Re:BUG: Router disconnects and appears on the Guest network
2022-07-10 13:24:04

  @Alex789 

 

Nope, left it for several hours to see it it sorted itself out... it didn't. Had to reboot the router

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#3
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Re:BUG: Router disconnects and appears on the Guest network
2022-07-11 03:03:51

Dear @Tescophil,

 

Tescophil wrote

The router shows up as disconnected in the devices list, then appears on the client list connected to the Guest network...

 

Since I got the ER605 router I've been reporting 1-2+ bugs per week.., its just not good enough...

 

Is the TL-SG2428P working as the DHCP Server in your network?

Could you please provide a detailed network topology for further checking?

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Re:BUG: Router disconnects and appears on the Guest network
2022-07-11 05:09:30

  @Fae 

 

The ER605 router is doing the DHCP and you can see my topology in this post https://community.tp-link.com/en/business/forum/topic/567528

 

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#5
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Re:BUG: Router disconnects and appears on the Guest network
2022-07-12 03:51:29 - last edited 2022-07-12 03:51:58

Dear @Tescophil,

 

Tescophil wrote

The ER605 router is doing the DHCP and you can see my topology in this post https://community.tp-link.com/en/business/forum/topic/567528

 

Thank you for your valuable feedback!

The issue has been reported to the R&D team for further investigation. Any update, I'll keep you informed.

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