This Article Applies to:

EAP245_V3_5.0.6 Build 20220429

Issue Description/Phenomenon:

Recently we received feedback that EAP245 V3 5.0.6 firmware shows a lot more errors and dropped packets on 2.4GHz compared to the previous 5.0.5 firmware. The problem appears on the 2.4GHz only, and only affects some IoT clients such as cameras.

For more detailed description, please refer to this original feedback post: EAP 245 v3 Firmware 5.0.6

Available Solutions:

The issue has been located, and it's confirmed to be a wrong statistics problem. 

Update:

The official firmware 5.1.0 has been released to fix the issue mentioned in this post.

Please follow the direct download link below for manual upgrade, or visit TP-Link regional official website for updates.

EAP245(EU&US)_V3_5.1.0 Build 20230104   Release Note >

Notes:

(1) The above firmware is applied to EAP245 v3 / v3.6.

(2) The above firmware can be installed on the EU version and US version.

(3) If your controller doesn't see this update, please manually upgrade the firmware at Devices > Config > Manage Device.

Thank you for your attention. See you in the forums soon!

If you are looking for a quick solution, you may install the Beta firmware below to fix the issue temporarily.

EAP245 v3_5.0.7_Build 20220823(Beta)

Note: Please be sure you have read the Beta Test Agreement before proceeding!

Thank you for your attention!

Feedback:
 

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If there is anything unclear in this solution post, please feel free to comment below.

Thank you in advance for your valued feedback!

Need further assistance with TP-Link products? 

Feel free to Start a New Thread in the community forums, or Submit a Ticket Email to TP-Link technical support team.