ER605 WAN disconnects frequently PPPOE

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ER605 WAN disconnects frequently PPPOE

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
ER605 WAN disconnects frequently PPPOE
ER605 WAN disconnects frequently PPPOE
2023-01-27 02:08:01
Tags: #WAN Setup #ER605 WAN issue
Model: ER605 (TL-R605)  
Hardware Version: V1
Firmware Version: 1.2.1

Hi Community,

 

I use ER605 Router at my home with PPPOE authentication for my internet connection for it is disconnecting the connection frequently and I tried a different TPlink archer router and it does not disconnect with PPPOE. ER605 uses version 1.2.1, Controller 5.4.7 version firmware. 

 

 

Thanks

Abdul Adil

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4 Reply
Re:ER605 WAN disconnects frequently PPPOE
2023-01-27 12:20:30

  @AbdulAdil 

 

Is there any thing can be found on the controller log? Only the WAN down?

 

For PPPoE connection you can try to use a smaller MTU, like 1480 or 1460. 

 

Are you able to ping a public DNS when the Internet is not working?(like 8.8.8.8)

Try change the LAN DHCP primary DNS to 8.8.8.8 if you do have access to the DNS server

 

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#2
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Re:ER605 WAN disconnects frequently PPPOE
2023-01-27 12:33:56

  Hi @Somnus 

 

 

Is there any thing can be found on the controller log? Only the WAN down?

Ans: There is nothing on the controller logs just that WAN is down.

 

For PPPoE connection you can try to use a smaller MTU, like 1480 or 1460. 

Ans: Will try the smaller MTU

 

Are you able to ping a public DNS when the Internet is not working?(like 8.8.8.8)

Try change the LAN DHCP primary DNS to 8.8.8.8 if you do have access to the DNS server

Is there any thing can be found on the controller log? Only the WAN down?

Ans: I did, but complete WAN was down, not able to ping any public ip or domain

 

 

Are you able to ping a public DNS when the Internet is not working?(like 8.8.8.8)

Try change the LAN DHCP primary DNS to 8.8.8.8 if you do have access to the DNS server

Ans: WAN gets disconnected

 

Thanks

 

 

 

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#3
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Re:ER605 WAN disconnects frequently PPPOE
2023-01-27 14:06:45

  Hi @Somnus 

 

I have tried the settings which you have suggested lower MTU (1480 and 1460) but it gets disconnected.

 

Ping ip DNS/domain gives message as unreachable

 

Thanks

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#4
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Re:ER605 WAN disconnects frequently PPPOE
2023-01-30 06:40:46

  @AbdulAdil 

 

It's hard to say, maybe compatible issue, maybe the router's issue. You can try to contact local tplink support and update result here.

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Tags

WAN Setup
ER605 WAN issue
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