EAP610 DOES NOT WORK MULTIPLE ON WIFI 5GHz

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EAP610 DOES NOT WORK MULTIPLE ON WIFI 5GHz

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP610 DOES NOT WORK MULTIPLE ON WIFI 5GHz
EAP610 DOES NOT WORK MULTIPLE ON WIFI 5GHz
2023-07-02 08:15:44
Tags: #Installation #igmp
Model: EAP610  
Hardware Version: V1
Firmware Version: EAP610(EU)_V3_1.1.0 Build 20220729

Hello everyone, a couple of days ago I installed an EAP610 for a client. It is the only TP-link equipment in your network, as our idea is to change your entire infrastructure. The client has an igmp video service in his network, which works throughout his installation, having igmp well configured on all his switches.
The PROBLEM with the EAP610, is that in its 2.4GHz network the igmp video service works, but in the 5GHz network it DOES NOT work, it is unable to upload video.
The client has other ap's from other brands with SSIDs in 2, 4 and 5 and the multicast video service works for both.
Great surprise to see how the TP-Link team only works for 2.4.....
Cave to say that the rest of the functions (internet, youtube, access to the server...etc) if they work in 5GHz, there is only the problem with the multicast.
That could be happening????
Note: The ap is configured by web. Since there is only 1 computer, the OMADA driver has not been installed.

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Re:EAP610 DOES NOT WORK MULTIPLE ON WIFI 5GHz
2023-07-03 06:43:29

Hello @Martin_Costas

 

The Support Team has received your feedback on the issue via email, they will continue to follow up with your case. If you have any additional information, please feel free to reply to the support email whose case ID is TKID230702317. Many thanks for your cooperation and patience!

 

Thank you for your valued update on the case.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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