No dashboard

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No dashboard

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No dashboard
No dashboard
2023-07-02 10:07:37 - last edited 2023-07-02 17:03:56
Tags: #dashboard
Model: ER7212PC  
Hardware Version: V1
Firmware Version: 1.03

 

Hi,


My site-dashboard doesn't work at all.
I don't see any widgets and i am unable to add any widgets. 

Also, i get a "general error" once i go to the dashboard.

I don't see the overall tab

 

When i add a new site, then for this site the dashbard works.

 

Any ideas?

 

 

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#1
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4 Reply
Re:No dashboard
2023-07-03 03:27:26 - last edited 2023-07-03 03:28:42

 Hi @Toine,

This is a known issue with the browser cache.

Please clear your browser cache and cookies. Relaunch your browser and try to access it again.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:No dashboard
2023-07-03 05:05:04

  @Clive_A 

 

hi,

thank you, but it is not that.

I did that and also on different devices with different browsers.

 

thanks

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#3
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Re:No dashboard
2023-07-03 08:03:49

  @Toine 

This was fixed on other controller versions(Software and hardware controller). Your ER7212PC is a built-in controller, and, it's not been fixed yet. Please kindly wait for further information on the firmware upgrade.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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Re:No dashboard
2023-07-03 08:17:39

  @Clive_A 

 

Ok, i will.

Thanks

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#5
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Views: 542

Replies: 4

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dashboard
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