Operation forbidden after SC200 upgrade

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Operation forbidden after SC200 upgrade

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Operation forbidden after SC200 upgrade
Operation forbidden after SC200 upgrade
2023-07-13 10:51:35 - last edited 2023-08-22 01:42:39
Model: General Product  
Hardware Version:
Firmware Version: 2.10.2 Build 20230704 Rel.64607

Last night I upgraded my SC200 controller from the omada cloud portal. 

 

Now when I try to go to the site from the Omada cloud, I receive the message 

 

Operation forbidden

 

The SC200 had been working fine and I had been using the cloud access for the last two months. 

 

The unit is reporting as ONLINE in the Omada Cloud.

 

SC200

Firmware 2.10.2 Build 20230704 Rel.64607

Version 5.11.10

 

 

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#1
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1 Accepted Solution
Re:Operation forbidden after SC200 upgrade-Solution
2023-08-22 01:42:35 - last edited 2023-08-22 01:42:39

Hi All,

 

A newer 5.12 Beta firmware has been released for trial, please follow the post link below for details.
Omada SDN Controller_V5.12.x (Updated on Aug 21st, 2023)

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Operation forbidden after SC200 upgrade
2023-07-14 03:49:19

  @WizardofMenlow 

 

it seems like an upgrade issue of OC200, it is suggested to get the firmware back to V5.9 like this.

Just striving to develop myself while helping others.
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#2
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Re:Operation forbidden after SC200 upgrade
2023-07-14 11:42:49

  @WizardofMenlow 

Happened to me the same after upgrade.

Disable and enable again the Cloud access on Controller.

Also unbind and bind again, as if it was a new account, your tplink account and it should work again.

 

This worked for me.

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#3
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Re:Operation forbidden after SC200 upgrade
2023-07-17 08:46:14

Hello @WizardofMenlow,

 

Thank you so much for taking the time to post the issue on TP-Link community!

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230728019, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

 

Many thanks for your great cooperation and patience!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#4
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Re:Operation forbidden after SC200 upgrade-Solution
2023-08-22 01:42:35 - last edited 2023-08-22 01:42:39

Hi All,

 

A newer 5.12 Beta firmware has been released for trial, please follow the post link below for details.
Omada SDN Controller_V5.12.x (Updated on Aug 21st, 2023)

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
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#5
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