Whatsapp Stuck on clock and takes minute to send messages on WiFi
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We recently went full Live with Omada at the Hotel.
We are noticing issues though with Whatsapp. Messages stay stuck on clock symbol for about a minute before getting sent out.
Browsing works fine. Any settings that can be recommended to verify? Omada Controller is on the latest version and the access points as well.
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2 things here...
What DNS Servers are you using? Use CloudFare or Google DNS.
Also by chance, do you know the signal strength of the clients that are having issues?
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Google DNS I myself expierenced it as well. At that moment I didn't measure the signal strength but on my phone it was about 4 out of 5 bars.
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The best way to look at it is... Click on the client list and click on the 3 dots on the right. Check customized columns, check signal, wifi connection, rx, and tx.
This will show you the numbers of every wireless client. Lets confirm everyone is lower then -73 signal. Anything above it, means its about the be on a shaky connection.
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Also considering going to Settings>Transmission>NAT>ALG. Disable all the ALG's and retest.
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Thanks just disabled all those options. Just for reference, we are not using an Omada gateway in our environment.
Just checked and the user that mostly has this issue has a signal of about -60DBm
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@KimcheeGUN Will test it myself and let the other user also test see how it goes.
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Hi,
i think, i have the same problem
https://community.tp-link.com/en/business/forum/topic/607040
Do you solve this problem ?
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