Internet connection not working when PPOE
VPN Router
ER7206 v1.0
Firmware 1.2.3
Controller
OC200 2.0 v 5.7.6
Firmware 2.7.7 Build 20221206 Rel.58608
Good day!
We would like to ask the group regarding our concern. We have 2 ISP.
1. First internet dedicated internet and has static IP
2. Second internet Fiber 200mbps with static IP PPOE
3. user and password for PPOE is ok and validated.
When we connect the ISP that has PPOE in our network we encountered error "[Failed] PPOE "account name" failed to connect to the server because sending PADI time out"
We try to isolate the ISP (PPOE) and connect it in our updated spare VPN Router and Controller the connection is OK (stable). but when we try it again to connect to our network, in a few minutes the error occured.
Hope you could help us on this
Thank you
Romer