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TL-R480T+ automatically disconnects/cutoff the internet on all lan devices

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TL-R480T+ automatically disconnects/cutoff the internet on all lan devices

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TL-R480T+ automatically disconnects/cutoff the internet on all lan devices
TL-R480T+ automatically disconnects/cutoff the internet on all lan devices
2023-10-02 13:20:20 - last edited 2023-11-10 06:23:28
Tags: #Network Connectivity
Model: TL-R480T+  
Hardware Version:
Firmware Version:

I bought a TL-R480T+ to use as the first router then its distributes the internet to my another TP Link archer C60 wifi router and to my pc and to my smart tv. 
So when i use the internet it works normal it shows no sign of error or disconnection to any of the devices.But after a random interval it just automatic shutsdown my internet on all lan devices but my isp is working fine while it does that. I have checked logs there is nothing noticeable though if you want i can send.

Technical Information - 

My ISP provides Static IP which is behind the NAT
This my configuartion 

 

If you need any more details i will send

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5 Reply
Re:TL-R480T+ automatically disconnects/cutoff the internet on all lan devices
2023-10-07 07:10:07 - last edited 2023-11-10 06:22:59

  @AskarFantom 

 

Hi, you mean the Internet will be randomly dropped while using right? Every LAN device including your PC, TV and all devices connected to Archer will be disconnected? What is it like when disconnected, can the devices successfully ping gateway? You can try to just use TL-R480T+ or Archer only and see if this is still happening.

"SY" is a 22-year old boy presenting to the tp-link community with brain empty. Take care of yourself, and be well. Loycechan030
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Re:TL-R480T+ automatically disconnects/cutoff the internet on all lan devices
2023-10-07 07:54:49 - last edited 2023-11-10 06:22:59

  @Loycelover- 

Yes in configuration showed in the daigram when the internet fails the archer c60 shows a red light on the internet led and also pc detects that to after a while, 

 

Yes i can ping the gateway of the router, and also i can open the admin panel of tp link load balancer also to see the logs but there is nothing 

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Re:TL-R480T+ automatically disconnects/cutoff the internet on all lan devices
2023-10-07 08:03:03 - last edited 2023-11-10 06:22:59

  @AskarFantom 

 

What about DNS or something else? You mean you can ping the gateway when the device is dropped right? What about ping 8.8.8.8?

"SY" is a 22-year old boy presenting to the tp-link community with brain empty. Take care of yourself, and be well. Loycechan030
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Re:TL-R480T+ automatically disconnects/cutoff the internet on all lan devices
2023-10-08 07:57:39 - last edited 2023-11-10 06:22:59

  @Loycelover- 

No i cant ping 8.8.8.8 the internet completely shuts off and after a while it comes back on

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Re:TL-R480T+ automatically disconnects/cutoff the internet on all lan devices
2023-10-09 02:38:52 - last edited 2023-11-10 06:22:59

Hi @AskarFantom 

Thanks for posting in our business forum.

AskarFantom wrote

  @Loycelover- 

No i cant ping 8.8.8.8 the internet completely shuts off and after a while it comes back on

You should try to contact your ISP. If you can ping the router successfully from the LAN, then it means the local access is okay. Failed to ping 8.8.8.8, then it is an Internet issue.

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