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L2TP VPN works for Windows 10, but does not work for Mobile Devices

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L2TP VPN works for Windows 10, but does not work for Mobile Devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

PibblesNTA

2023-10-24 14:59:04 - last edited 2023-10-27 08:30:14

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L2TP VPN works for Windows 10, but does not work for Mobile Devices

2023-10-24 14:59:04 - last edited 2023-10-27 08:30:14

Tags: #VPN

Model: TL-ER6120

Hardware Version: V3

Firmware Version: 3.0.1 Build 20180724 Rel.80086

We have a TL-ER6120 V3, and the L2TP VPN has been working fine for windows 10 devices using the built in Windows VPN feature. However when trying to connect the same way with a mobile Device such as an iPhone, it does not connect. There is no error message that i can see. I have tried mobile device on Mobile data and Wifi.

Any help would be greatly appreciated.

1 Accepted Solution

Clive_A

2023-10-25 02:54:59 - last edited 2023-10-27 08:30:14

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Re:L2TP VPN works for Windows 10, but does not work for Mobile Devices-Solution

2023-10-25 02:54:59 - last edited 2023-10-27 08:30:14

Hi @PibblesNTA

Thanks for posting in our business forum.

If you are using Android 13, that may not be supported. This model has been listed as EOL. Its L2TP VPN encryption may not be compatible with the Android 13. Android 13 has changed its VPN methods.

But I still suggest you run a check on your configuration steps. Make sure everything are correct. If this cannot be done with the Android or the latest iOS, that may be the outdated encryption on the ER6120.

Consider a new Omada router: Omada Routers

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L2TP VPN works for Windows 10, but does not work for Mobile Devices

L2TP VPN works for Windows 10, but does not work for Mobile Devices

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