Home

Forums

Stories

Knowledge Base

Business Community > All Threads > Looks like there are issues restoring a backup from a 5.7.4 controller to a 5.13.22

< All Threads

Looks like there are issues restoring a backup from a 5.7.4 controller to a 5.13.22

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Looks like there are issues restoring a backup from a 5.7.4 controller to a 5.13.22

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

n3twork

2023-12-13 10:41:20 - last edited 2023-12-25 09:55:53

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-01-30

Looks like there are issues restoring a backup from a 5.7.4 controller to a 5.13.22

2023-12-13 10:41:20 - last edited 2023-12-25 09:55:53

Tags: #Controller Installation

Trying to restore a backup fails. have tried various backups, eg 7 days / settings only etc...

But I always get an error restoring onto the new controller

Failed to restore because of unexpected errors. Please try again later.

Fortunately I have backups of the Virtual Machine I can use, does this upgrade path work.

1 Accepted Solution

Hank21

2023-12-14 09:43:09 - last edited 2023-12-25 09:55:53

Posts: 3673

Helpful: 718

Solutions: 497

Stories: 8

Registered: 2021-12-13

Re:Looks like there are issues restoring a backup from a 5.7.4 controller to a 5.13.22-Solution

2023-12-14 09:43:09 - last edited 2023-12-25 09:55:53

Hello @n3twork，

There are 5 firmware iterations from v5.7.4 to v5.13.22, and plenty of new features are added to the controller, it is suggested that restore the backup files on a middle firmware first like v5.8.4, if it works, you may try restoring it on the v5.9 and then v5.13. Please also confirm the Backup file is effective.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*

Recommended Solution

d0ugmac1

LV5

2023-12-14 16:23:57

Posts: 2126

Helpful: 776

Solutions: 193

Stories: 0

Registered: 2022-03-05

Re:Looks like there are issues restoring a backup from a 5.7.4 controller to a 5.13.22

2023-12-14 16:23:57

@n3twork

As a work around you can also consider just setting up the 5.13 Controller as a new controller, and then migrating any site(s) from your 5.7, one at a time. Not sure which will take more time...moving through the various controller versions, or moving sites.

<< Paying it forward, one juicy problem at a time... >>

n3twork

2023-12-13 10:41:20 - last edited 2023-12-25 09:55:53

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-01-30

Information

Helpful: 0

Replies: 2

Looks like there are issues restoring a backup from a 5.7.4 controller to a 5.13.22

Looks like there are issues restoring a backup from a 5.7.4 controller to a 5.13.22

Information

Voters 0

Tags