Solution Slow/unstable networking speed EAP683 LR(EU) v1.0 using VLAN
While using the EAP683 LR with PPSK on an SSID with VLAN-1, nothing goes wrong. As soon as I switch to another VLAN, using another password, the speed drops to 1 Mbps down and 0.04 up.
I'm also using an EAP650-outdoor. When I switch to that AP, the problem doesn't appear. So I'm thinking the problem is with the EAP683 LR.
Thanks!
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Hi @MPDI,
Our senior engineer has received your feedback on the issue via email, they will continue to follow up with your case. If you have any additional information, please feel free to reply to the support email whose case ID is TKID240116461. Many thanks for your cooperation and patience!
Thank you for your valued update on the case.
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Solution: EAP683LRv1_1.0.90_20240111(Beta)
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@MPDI Is this solution available linked somewhere? I have a similar issue and would like to confirm.
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[Solution] EAP683 LR drops the speed when configuring the SSID with a VLAN ID.
This Article Applied to:
EAP683 LR V1.0/1.6
Phenomenon Description:
We have recently received feedback regarding an abnormal behavior of the EAP683 LR v1 with firmware version 1.0.1 Build 20231022, and the issue may manifest as EAP drops the speed when configuring the SSID with a VLAN ID.
Solution:
This abnormal behavior will be corrected or optimized in the subsequent official firmware very soon.
Upon waiting for the new firmware to correct these issues, you may upgrade the following Beta firmware as a workaround.
Beta Firmware Download
EAP683 LR_V1_1.0.90 Build 20240111 (Beta)
Beta Release Note:
1. Fixed the EAP drops the speed when configuring the SSID with a VLAN ID.
2. Please be sure you have read the Beta Test Agreement before proceeding!
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@Hank21 Any updates on the issue? It has been almost 6 months since this post and the problem is happening a lot with my brand new 683 LR (US) version.
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Thank you for your question! I don't know it its true, but because of the naming change from 683 LR to 683 UR, there won't be any new firmware for your model. Maybe you can try the following firmware:
https://www.tp-link.com/us/support/download/eap683-ur/v1/#Firmware
@Hank21, would you like to confirm the following?
Best Regards,
Max
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You can try also the following firmware:
https://community.tp-link.com/en/business/forum/topic/672528
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@MPDI I tried. While it helped a bit to reduce Rx dropped packets and errors they are still happenning. Before it was in the 50-55% and after firmware around 35-40%
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Which firmware are you currently using? How do you manage that? Which version is the Controller using? Do you have a screenshot that illustrates this problem? Tell me about your network topology as well, please.Furthermore, please provide me with a detailed description of the problem you have encountered.
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