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TL-SG3452X and Ubiquiti UACC-CM-RJ45-MG SFP+ module not working

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TL-SG3452X and Ubiquiti UACC-CM-RJ45-MG SFP+ module not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-SG3452X and Ubiquiti UACC-CM-RJ45-MG SFP+ module not working
TL-SG3452X and Ubiquiti UACC-CM-RJ45-MG SFP+ module not working
2024-01-30 22:54:21 - last edited 2024-02-02 05:53:24
Tags: #SFP #Firmware Update
Model: TL-SG3452X  
Hardware Version: V1
Firmware Version: 1.20.1 Build 20231115

Hi,

 

I have couple SFP+ modules Ubiquiti UACC-CM-RJ45-MG because they are the cheapest 10G/100M modules. (why you only have 30M model?)

They are not working with TL-SG3452X.

They works with TL-SX3008F with firmware upgrade.

Can you update firmware for TL-SG3452X to get it working or give me manual setting to implement with CLI?

This switch is the best price/performance product on the market and sometimes clients wants 10G uplinks with cat6a cables on distances far than 30M

 

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1 Accepted Solution
Re:TL-SG3452X and Ubiquiti UACC-CM-RJ45-MG SFP+ module not working-Solution
2024-02-02 05:53:20 - last edited 2024-02-02 05:53:24

Hi @it-r 

Thanks for posting in our business forum.

it-r wrote

Hi,

 

I have couple SFP+ modules Ubiquiti UACC-CM-RJ45-MG because they are the cheapest 10G/100M modules. (why you only have 30M model?)

They are not working with TL-SG3452X.

They works with TL-SX3008F with firmware upgrade.

Can you update firmware for TL-SG3452X to get it working or give me manual setting to implement with CLI?

This switch is the best price/performance product on the market and sometimes clients wants 10G uplinks with cat6a cables on distances far than 30M

 

After the analysis, we determined the UBNT module is not compatible with ours. We recommend you use the SFP modules from us.

The controllers on the two different models are different which fits my initial guess.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. Don't be a lazy asker. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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Re:TL-SG3452X and Ubiquiti UACC-CM-RJ45-MG SFP+ module not working
2024-01-31 06:00:04 - last edited 2024-01-31 06:03:40

Hi @it-r 

Thanks for posting in our business forum.

1. We don't guarantee a model would be compatible with the third-party SFP module.

2. Different models might use a different controller for the SFP.

3. What is the firmware version you are referring to on both models?

 

Update:

About your firmware, you might visit the our global site /en/

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. Don't be a lazy asker. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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Re:TL-SG3452X and Ubiquiti UACC-CM-RJ45-MG SFP+ module not working
2024-01-31 07:32:41

  @Clive_A 

(TL-)SG3452X(UN)_V1_1.20.1 Build 20231115

(TL-)SX3008F(UN)_V1_1.20.0 Build 20231011

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Re:TL-SG3452X and Ubiquiti UACC-CM-RJ45-MG SFP+ module not working
2024-01-31 09:13:11 - last edited 2024-01-31 09:15:10

Hi @it-r 

Thanks for posting in our business forum.

it-r wrote

  @Clive_A 

(TL-)SG3452X(UN)_V1_1.20.1 Build 20231115

(TL-)SX3008F(UN)_V1_1.20.0 Build 20231011

Will consult this with the dev team.

 

BTW, we have SFP+ modules. Go to the global site(/en/) and view the accessories.

 

 

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. Don't be a lazy asker. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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Re:TL-SG3452X and Ubiquiti UACC-CM-RJ45-MG SFP+ module not working-Solution
2024-02-02 05:53:20 - last edited 2024-02-02 05:53:24

Hi @it-r 

Thanks for posting in our business forum.

it-r wrote

Hi,

 

I have couple SFP+ modules Ubiquiti UACC-CM-RJ45-MG because they are the cheapest 10G/100M modules. (why you only have 30M model?)

They are not working with TL-SG3452X.

They works with TL-SX3008F with firmware upgrade.

Can you update firmware for TL-SG3452X to get it working or give me manual setting to implement with CLI?

This switch is the best price/performance product on the market and sometimes clients wants 10G uplinks with cat6a cables on distances far than 30M

 

After the analysis, we determined the UBNT module is not compatible with ours. We recommend you use the SFP modules from us.

The controllers on the two different models are different which fits my initial guess.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. Don't be a lazy asker. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#5
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Views: 406

Replies: 4

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