The topic was originally posted by Clive_A in Common Questions About the Hardware Version and Firmware Update

Background:

 

We aim to demystify the distinctions among our hardware versions and address any confusion surrounding firmware upgrades. Through this KB, our goal is to ensure you have a comprehensive understanding of our hardware variations and their implications.

 

This Article Applies to:

 

All TP-Link(Omada) models

 

Hardware Version and Firmware Upgrade

 

1. Consistency and Variance in Hardware Versions

 

Our products may have different hardware version identifiers due to varying production locations. i.e. VX.0, VX.6, and VX.8 are manufactured in different factories.

 

For instance, a product with version V1.0 is functionally and performance-wise identical to versions V1.6 or V1.8. This rule also applies to more granular version numbers (e.g., V1.20 is equivalent to V1.26 or V1.28).

 

Note that V1.0=V1.6=V1.8 can NOT use the firmware of V1.20=V1.26=V1.28 due to the chipset or MCU(microcontroller unit) may not be the same. Please refer to the firmware download page and its release note.

 

This means that although hardware version numbers may slightly differ, they are consistent in terms of core performance and functionality, ensuring product uniformity across versions.

 

2. Backup Compatibility Issues Across Hardware Versions

 

It is important to highlight that backup files between different hardware versions are NOT interchangeable.

For example, a backup from a V1.0 version device cannot be used on a V2.0 version device. In some extreme cases, although a backup file might be imported and the device appears to operate normally, this action can lead to errors and instability.

Please be aware that our company is not responsible for any issues that may arise from such scenarios. To avoid these situations, we have made clear notifications on the firmware download page, which you should pay close attention to.

 

3. Guidance on Firmware Upgrades

 

If you are unable to find the appropriate firmware version for your device in your region or are looking for the latest firmware updates, we recommend visiting our official website at https://www.tp-link.com/en/search/.

There, by searching for your device model and accessing the support page, you can download the corresponding firmware (for EAP, please make sure you download from your local site), ensuring that your device is running the most optimized and secure software version.

 

Due to the regional website being run by the local team, there may be a delay when they update their website and content timely. If you have feedback about the update of the website, please send it to the support team.

 

 

Update Log:

 

Apr 15th, 2024:

Repost this KB on the EAP page.

 

Recommended Threads:

 

Experience the Latest Omada EAP Firmware - Trial Available Here, Subscribe for Updates!

Current Available Solutions to Omada EAP Related Issues [Constantly Updated]

Common Questions About the Load Balancing & Link Backup(Failover)

 

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