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NVR4032H playback issues

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NVR4032H playback issues

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Outpost

2024-05-11 04:40:15 - last edited 2024-09-19 07:05:59

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NVR4032H playback issues

2024-05-11 04:40:15 - last edited 2024-09-19 07:05:59

Model: VIGI NVR4032H

Hardware Version:

Firmware Version:

Hello everyone,

My VIGI app on both Windows or Android were working well with NVR1016H. Until I upgraded to NVR4032H and now all my playback are not working despite having all the cameras connected fine and streaming fine. I can playback via the device itself on site but not remotely using VIGI app both on Windows or Android. An error "Network is unstable (-2)" shows up for all the cameras.

Cameras: Tapo C225 or C210
Phone: Samsung S23 Ultra
Android: Android 13
VIGI security version: 1.6.76
VIGI app: Latest from playstore, updated on 25 Apr 2024

1 Reply

Clive_A

2024-05-13 01:48:03 - last edited 2024-09-19 07:05:47

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Re:NVR4032H playback issues

2024-05-13 01:48:03 - last edited 2024-09-19 07:05:47

Hi @Outpost

Thanks for posting in our business forum.

Avoid any sort of VPN on your phone.

Reconnect your NVR to the router.

Reboot the NVR as well.

If this does not resolve, please let me know your firmware of the NVR. Be sure your NVR is up-to-date.

BTW, your TP-Link ID to log in to the VIGI is the same as the email you use for this forum account? I will inform the team to check on their end. Don't pose your email publicly.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.

Outpost

2024-05-11 04:40:15 - last edited 2024-09-19 07:05:59

Posts: 4

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2024-02-19

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NVR4032H playback issues

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