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Failed to optimize device because of no scan result

Failed to optimize device because of no scan result

Failed to optimize device because of no scan result
Failed to optimize device because of no scan result
2024-07-18 17:53:47 - last edited 2024-09-03 02:16:27
Tags: #optimization
Model: Omada Software Controller (Linux)  
Hardware Version: V5
Firmware Version: 5.14.26.1

I have three EAP245. All with the same hardware e software versions. One of them is failing to optimize everytime. I have rebooted to no avail.

 

Any ideas why or how to solve it ?

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#1
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1 Accepted Solution
Re:Failed to optimize device because of no scan result-Solution
2024-08-08 08:32:12 - last edited 2024-09-03 02:16:26

  @KarlMorand @AndreMartins

After doing a local test, we discovered that the 6G environment is to blame for this problem. This error would appear in the absence of a 6G environment.We will change this to a warning rather than a failure error in the next firmware.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
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#8
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Re:Failed to optimize device because of no scan result
2024-07-19 07:06:26

  @AndreMartins 

Do you have Mesh enabled? Does this one have a wireless internet connection? WLAN Optimization is not available to Mesh APs.Does it show a failure? Could you please provide me a screenshot of it?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#2
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Re:Failed to optimize device because of no scan result
2024-07-19 12:27:57

  @Hank21 

 

No, I didn't enable mesh. I tried also to forget and adopt without luck.

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#3
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Re:Failed to optimize device because of no scan result
2024-07-22 01:55:37 - last edited 2024-07-29 19:07:38

  @AndreMartins 

Our department is presently analyzing the issue; please wait for our feedback. I will respond to you as soon as I receive any new information.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#4
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Re:Failed to optimize device because of no scan result
2024-07-23 03:19:44

  @AndreMartins 

Could you please tell me the hardware and firmware versions for these three APs?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#5
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Re:Failed to optimize device because of no scan result
2024-07-24 13:58:17

  @Hank21 

 

The APs are EAP245(US) v3.0 firmware 5.1.0

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#6
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Re:Failed to optimize device because of no scan result
2024-08-02 23:53:22

  @Hank21 

 

Hello, I have a the same probleme with EAP773(US).

 

EAP650-OUTDOOR --> Succeesed

EAP625-OUTDOOR HD --> Succeesed

EAP773 --> Failed  --> Failed to optimize device because of no scan result.

 

 

 

 

 

 

 

 

 

 


 

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#7
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Re:Failed to optimize device because of no scan result-Solution
2024-08-08 08:32:12 - last edited 2024-09-03 02:16:26

  @KarlMorand @AndreMartins

After doing a local test, we discovered that the 6G environment is to blame for this problem. This error would appear in the absence of a 6G environment.We will change this to a warning rather than a failure error in the next firmware.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
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#8
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Re:Failed to optimize device because of no scan result
2024-08-30 05:36:45

Thank you for looking into this, @Hank21 .

 

I have an EAP615-Wall and an EAP773. I get the same message, but when I looked at details it does appear to have changed channels/width. I also confirmed in settings it made said changes.

 

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#9
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Views: 617

Replies: 8

Tags

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