Problem firmware upgrade SG3428X(UN) V1

Problem firmware upgrade SG3428X(UN) V1

18 Reply
Re:Problem firmware upgrade SG3428X(UN) V1
2024-08-12 13:35:49

  @nicolati Hello,

 

I do not see what you are talking about, I see only 1 way to upgrade my firmware in standalone ; here are 2 screens showing the post loggin page and the firmware upgrade page.

 

 

 

Let me know if you see I am wrong... maybe with a screen from you ?

 

Thank you in advance.

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#12
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Re:Problem firmware upgrade SG3428X(UN) V1
2024-08-12 14:07:09

  @Elji 

I think it's under System Reboot.

Post a screenshot of that one, pls.

 

Thank you,

Fra

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#13
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Re:Problem firmware upgrade SG3428X(UN) V1
2024-08-12 14:25:18

  @nicolati Thank you for your answer, but I think I am doing the correct process...

 

Here is the screen you asked me - system reboot menu: 

 

 

And also just in case... to be sure here are 2 screens showing what you meant about the backup images (and of course I am not using those when I am trying to upgrade firmware).

 

 

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#14
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Re:Problem firmware upgrade SG3428X(UN) V1
2024-08-12 14:32:54

  @Elji 

The boot config, yes!!! :)

 

Maybe Clive can comment more, but you have Software version different then Flash version.

This one tells you also the image being booted and what you have at the next reboot.

Also, the flash will flash on the backup image, as mentioned in the page.

So, IMHO, you have to be sure to boot from the image you flashed...

 

Thank you,

Fra

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#15
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Re:Problem firmware upgrade SG3428X(UN) V1
2024-08-12 14:41:47 - last edited 2024-08-12 15:44:48

  @nicolati Ok I see what you mean now.

 

I remember I saw those 2 images when I connected to the switch with putty (console). I tried to load both of them and I did not see any difference in the main menu about the firmware version, I will try it again just to be sure...

 

Edit : Mhhhh I succeed to boot on the firmware 1.0.7 ! I went to boot config and selected a different image and clicked restore.

That is a really strange process to me but well ok ! I will try again with more recent firmware and will keep the post updated

 

Edit 2 : I succeed to load and boot on the firmware 1.0.12 which is the latest available in dowload section from TP-Link webiste.

Now... I will try again to adopt the switch on Omada and update it to 1.30....

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#16
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Re:Problem firmware upgrade SG3428X(UN) V1
2024-08-12 16:05:29

  @nicolati Thank you very much, my switch is up to day now !

 

I think at first my switch was buged and did not boot on the correct firmware, then Omada made it crash maybe because of the to large jump of version (I don't know).

 

But now all is ok I am at V1.30.

 

Thank you all ; problem solved.

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#17
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Re:Problem firmware upgrade SG3428X(UN) V1
2024-08-12 17:03:45

  @Elji 

Cool !!! :)

 

Thank you,

Fra

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#18
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Re:Problem firmware upgrade SG3428X(UN) V1-Solution
2024-08-13 02:05:33 - last edited 2024-08-13 02:05:38

Hi @Elji

Think this is what's been missing in the first place. I thought it was a problem with the firmware. How to Upgrade/Downgrade Omada Switches

 

Thanks for confirming that which helps resolve the issue. @nicolati 

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#19
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