Vigi camera app doesn't log in

Vigi camera app doesn't log in

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Re:Vigi camera app doesn't log in
2024-11-24 08:19:01

  @pech from where did you changed ?

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Re:Vigi camera app doesn't log in -Solution
3 weeks ago - last edited 3 weeks ago

Hi @Athulmekkoth 

Thanks for posting in our business forum.

As the official reply on the Google Play Store, we encountered a server issue in the past week. The issue of login has been resolved now.

 

If you encounter any of the issues, please provide your information in the feedback email. You are required to provide your TP-Link ID, and last expiration date in the email.

You can find this support email on your VIGI app.

 

Future optimization on login will be released as well in mid Dec 2024. App updates will be pushed to certain users before a massive release.

 

If you frequently log out, please self-examine if you have more than 10 devices to log in to the same VIGI app. Or 30 days from the last login due to the token only lasting for 30 days for security reasons.

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