Multiple devices on different sites showing the same external IP

Multiple devices on different sites showing the same external IP

Multiple devices on different sites showing the same external IP
Multiple devices on different sites showing the same external IP
2024-09-29 00:57:10 - last edited 3 weeks ago
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version:

Hi guys, i'm having trouble with managing 52 sites. 

 

All devices, gateways, eaps and switches are showing the same external ip.

 

Any clue on how to solve this?

 

 

Controller running on docker container Version 5.14.30.7. This controller is at one of the sites.

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1 Accepted Solution
Re:Multiple devices on different sites showing the same external IP-Solution
2024-09-29 04:02:25 - last edited 3 weeks ago

Hi @EdgardContente 
Thanks for posting in our business forum.
The issue is on the controller.

I recall this has been scheduled for a fix in the future update.

The current system of the controller now cannot properly detect the external IP address.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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Re:Multiple devices on different sites showing the same external IP-Solution
2024-09-29 04:02:25 - last edited 3 weeks ago

Hi @EdgardContente 
Thanks for posting in our business forum.
The issue is on the controller.

I recall this has been scheduled for a fix in the future update.

The current system of the controller now cannot properly detect the external IP address.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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