SX3206HPP fans spin up as soon as 10GBase-T device connected

SX3206HPP fans spin up as soon as 10GBase-T device connected

SX3206HPP fans spin up as soon as 10GBase-T device connected
SX3206HPP fans spin up as soon as 10GBase-T device connected
a week ago - last edited Monday
Model: TL-SX3206HPP  
Hardware Version: V20
Firmware Version: 1.20.0 Build 20231011 Rel.42220

Hi all

 

My SX3206HPP spins up the fans audibly as soon as I connect a 10GBase-T device to it. Since the switch is in the office this is rather annoying. Limiting the port speed to 1000M will resolve this (2.5G/5G still cause the fan to spin). The fan is spinning even if the device/link is pretty idle.

 

Is this expected behaviour and is there anything I can do to turn off the fan if not strictly needed (i.e. the device gets hot)

 

As the CPU usage is 2.6% average / 4% maximum, I'd expect the fan not being required.

 

Thanks in advance

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1 Accepted Solution
Re:SX3206HPP fans spin up as soon as 10GBase-T device connected-Solution
Monday - last edited Monday

Hi @SvenT 

Thanks for posting in our business forum.

10G is hot disregard if there is a load or not. When there is a load, it would even get hotter. To avoid performance issues due to overheating, it is the pre-set fan strategy and we tuned based on the tests we've run.

It also takes into consideration the airflow and other aspects. If this is a problem for you, you may consider returning it or placing it in the server room.

Please do not dismantle the product to exchange the fan which will void your warranty.

 

For the SFP+, we even recommend you avoid populating too closely.

Common Questions About SFP Module and Media Converter

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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Re:SX3206HPP fans spin up as soon as 10GBase-T device connected-Solution
Monday - last edited Monday

Hi @SvenT 

Thanks for posting in our business forum.

10G is hot disregard if there is a load or not. When there is a load, it would even get hotter. To avoid performance issues due to overheating, it is the pre-set fan strategy and we tuned based on the tests we've run.

It also takes into consideration the airflow and other aspects. If this is a problem for you, you may consider returning it or placing it in the server room.

Please do not dismantle the product to exchange the fan which will void your warranty.

 

For the SFP+, we even recommend you avoid populating too closely.

Common Questions About SFP Module and Media Converter

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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