Home

Forums

Stories

Knowledge Base

Business Community > All Threads > My AEP610 APs lose internet connect when Xfinity hub in bridge mode

< All Threads

My AEP610 APs lose internet connect when Xfinity hub in bridge mode

Bruiser972

2 weeks ago - last edited a week ago

Posts: 2

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2024-12-12

My AEP610 APs lose internet connect when Xfinity hub in bridge mode

2 weeks ago - last edited a week ago

Tags: #Installation

Model: EAP610 TL-SG1016PE

Hardware Version:

Firmware Version:

Hi,

I'm setting up a new home network. 1 have 2 x TP AEP610 APs hard wired to my switch (TL-SG1016PE) which is connected to my Xfinity hub |(latest version).

In this standard pug-n-play setup, it all works - I have my own wifi network via the APs but I also have the Xfinity hub broadcasting its own wifi, which I want to switch off.

My understanding is that I put the Xfinity hub into Bridge Mode which turns off the wifi. When I do this, my TP network loses internet connectivity.

I've tried fixing the IP addresses of the switch and APs, just the switch but no joy - what am I missing/ doing wrong?

1 Accepted Solution

Vincent-TP

a week ago - last edited a week ago

Posts: 1201

Helpful: 117

Solutions: 464

Stories: 0

Registered: 2024-06-22

Re:My AEP610 APs lose internet connect when Xfinity hub in bridge mode-Solution

a week ago - last edited a week ago

Hi @Bruiser972

EAP are access points; they can't assign IP addresses to the clients since they are not DHCP servers.

We need a DHCP server in a network. And normally, router is the DHCP server.

Changing the router to bridge mode had turned off the DHCP server function.

You need to change it back to router mode.

If you don't want the router's wifi, you can disable the WiFi broadcast, if it supports.

If the router can't do this, you can set the SSID and password totally the same as the EAP's; With this config, there will only be one SSID displayed on wifi list.

Recommended Solution

3 Reply

Vincent-TP

a week ago - last edited a week ago

Posts: 1201

Helpful: 117

Solutions: 464

Stories: 0

Registered: 2024-06-22

Re:My AEP610 APs lose internet connect when Xfinity hub in bridge mode-Solution

a week ago - last edited a week ago

Hi @Bruiser972

EAP are access points; they can't assign IP addresses to the clients since they are not DHCP servers.

We need a DHCP server in a network. And normally, router is the DHCP server.

Changing the router to bridge mode had turned off the DHCP server function.

You need to change it back to router mode.

If you don't want the router's wifi, you can disable the WiFi broadcast, if it supports.

If the router can't do this, you can set the SSID and password totally the same as the EAP's; With this config, there will only be one SSID displayed on wifi list.

Information

Helpful: 0

Replies: 3

My AEP610 APs lose internet connect when Xfinity hub in bridge mode

My AEP610 APs lose internet connect when Xfinity hub in bridge mode

Information

Voters 0

Tags