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mac address problem

hsmo55

Thursday - last edited Friday

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mac address problem

Thursday - last edited Friday

Tags: #Controller

Model: OC300

Hardware Version: V1

Firmware Version: 5.14.32.56

iam using hotspot by voucher but i have many mobile will come back to me and thir mobile diconected however still the voucher valid when i check in the system the mac adress change so any one have idea how to solve this problem

thanks

1 Accepted Solution

Vincent-TP

Friday - last edited Friday

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Re:mac address problem-Solution

Friday - last edited Friday

HI @hsmo55

You may turn off the private MAC address feature:

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hsmo55

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Friday

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Re:mac address problem

Friday

i try from some mobile but still coming after few days i have 640 user its very difficult , there any way from the omada to fix this issue

MR.S

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Re:mac address problem

Friday

@hsmo55

The mac address should not change after you log in to an ssid, I suspect you are using multiple wlan groups. then you will have problems like this

hsmo55

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Re:mac address problem

Saturday

Iam using only 1 wlan Now this my point the mac address i think from the phone but if this like that its a big problem So if omada can authorise bu Ip address i think is better Iam really i don't know what to regarding this issue

hsmo55

Thursday - last edited Friday

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mac address problem

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