ER605 V2.0 Failed to obtain IP address after update

ER605 V2.0 Failed to obtain IP address after update

ER605 V2.0 Failed to obtain IP address after update
ER605 V2.0 Failed to obtain IP address after update
Wednesday
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version: 2.2.2

I logged into my controller today and noticed that my controller and all of my devices had new versions to install.  Everything seemed to be upgrading fine until my ER605 router updated, when it came back up it failed to connect to the internet and I started receiving errors that the router "failed to obtain the IP address for WAN because no response from the server."  When I go to the device, the WAN is not connected and when I try to connect it spins for a while then fails.  All of the setting still appear to be the same after the upgrade and it was after updating the Er605 specifically that the problem started.  I tried reverting back to older firmwares available on the website, but none of the available firmwares were able to successfully connect.  Nothing changed on the ISP side, I have fiber to the house that comes into the house through an ethernet cable which plugs directly into the WAN port of the router.

 

Is there anything else I can try to get this router to reconnect?

 

Current system:

OC200 V1.6 on version 5.14.32.56 Build 1.32.6 Build 20241101 Rel.41525

ER605 V2.0 on version 2.2.2

TL-SG2008P v1.0 on version 1.0.12

TL-SG2210AM V3.0 on version 3.0.10

EAP650(US) v1.0 on version 1.1.0

 

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#1
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2 Reply
Re:ER605 V2.0 Failed to obtain IP address after update
Wednesday

After a few hours of failing to connect, it finally connected and has been holding the connection.  Not sure what happened but it seems the ER605 just needed some time. 

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#2
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Re:ER605 V2.0 Failed to obtain IP address after update
Thursday

Hi @Roswellkidd 

Thanks for posting in our business forum.

Keep the community updated. Will check if there is anything we can debug about it.

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